Day to Day Usage Tool is one day behind.

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I Plan to Stick Around
Posts: 20

Day to Day Usage Tool is one day behind.

The day to day usage tool only indicates up to May 25th. Does it typically get updated later in the day or is there some problem with it? Like to monitor what I'm paying for.  

 

 

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I Plan to Stick Around
Posts: 20

Re: Day to Day Usage Tool is one day behind.

Checked again and yesterday's stats are now available.

I'm a Senior Advisor
Posts: 1,299

Re: Day to Day Usage Tool is one day behind.

No it's always a day behind. Rogers has stated this many times on this forum..

 

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Updated Solution Your latest usage update can take up to 48 hours to appear.

I Plan to Stick Around
Posts: 20

Re: Day to Day Usage Tool is one day behind.

Thanks Chris. Perhaps I wasn't clear. The usage tool was 2 days behind. Regardless, it was updated shortly thereafter.
I'm a Senior Advisor
Posts: 1,299

Re: Day to Day Usage Tool is one day behind.

ah sorry i wasn't paying close enough attention to the dates..

I've Been Around
Posts: 1

Re: Day to Day Usage Tool is one day behind.

 

In the fine print at the bottom of the page is says upto 48hours to update, which is BS because how are we expected to measure our usage properly. There are big providers in the states are updating multiple times per day or withing a few hours of the new day. I read a while back that Comcast has been phasing in every 4 hour updates to usage stats.