10-15-2012
05:35 AM
- last edited on
03-25-2015
02:53 PM
by
RogersMelissa
im currently on $53 plan with a 1gb of data,i exceed my data and imover at 160mb . And i asked three different csr about for the amount im goin to pay for my over usage but they cant help me with it. Theyre telling me that i should wait on my bill. How come they dont know the price of my over data usage,can anyone tell me how much it will be? And firstnof all its their fault coz the wifi on my s3 is not working at all.
****Edited Labels****
10-15-2012 08:47 AM
1) Before blaming Rogers for the overage your are at fault. You know your phone as issue with wifi. You should then go see Rogers to get that fix. They are not responsable for defective electronics chips but are responsable for repairing it or exchanging your defective phone for a working phone.
2) If you check the data plan online and review the "See all details" you would have seen that information.
6. Any additional usage exceeding the data allotment provided is charged in $5 increments ($5/100MB for 100MB data plan and
$5/500MB for remaining data plans). U.S. data roaming is $0.006/kB and International data roaming is $0.03/kB.
http://www.rogers.com/web/Rogers.portal?_nfpb=true&_pageLabel=WLRS_Plans
10-15-2012 09:39 AM
10-15-2012 02:40 PM
10-15-2012 02:40 PM - edited 10-15-2012 02:42 PM
If you look at that page of individual plans, all of the data allotments have a line under it that says how much additional usage will cost. They are also all marked with term #12. All other data-related terms do not apply to you.
12. Any additional usage exceeding the data allotment provided is charged in $10 increments. U.S. data roaming is $0.006/kB and International data roaming is $0.03/kB.
For the 1GB plans, you are charged $10 for every 1GB you go over... so you'll most likely have an extra $10 to pay.
10-21-2012 09:11 PM
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