Data connection issues on Rogers Network with iPhone4S

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I'm Here A Lot
Posts: 6

Data connection issues on Rogers Network with iPhone4S

My iPhone 4S shows full bars, and that its connected to 3G network, however for the past few days I haven't been able to connect to the internet or access anything that requires data.

 

If I turn on personal hotspot and connect my iPad to my iPhone my iPad is able to connect perfectly.

Airplane mode is OFF

Cellular data is ON

 

totally stumped

 

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I'm a Trusted Advisor
Posts: 32,019

Re: Data connection issues on Rogers Network with iPhone4S

Is this still an issue? If so i suggest you reset your internet networks from the settings. If it still happens after that then make a appointment at a Apple store near you & let them see if its a issue with the phone.
I Plan to Stick Around
Posts: 11

Re: Data connection issues on Rogers Network with iPhone4S

Where are you located?

I have been having the same issue for the past few months (located in Ottawa): http://communityforums.rogers.com/t5/forums/forumtopicpage/board-id/Apple_Devices/thread-id/4346 My original post.

I went to BC for 3 weeks phone worked flawlessly on Vancouver Island and in Vancouver.

Since I have been back in Ottawa 4 days now right back to dropping network and cellular data. So I put a call in today again and they are escalating it to their engineers. The guy on the phone said I should hear something within 72 hours. I will post my update once I hear back.

 

I Plan to Stick Around
Posts: 9

Re: Data connection issues on Rogers Network with iPhone4S

i have the same problem in winnipeg at the office i work at i have full bars but as i go home bout 4k away it always drops 

I've Been Here Awhile
Posts: 2

Re: Data connection issues on Rogers Network with iPhone4S

Was this ever resolved?
I'm a Trusted Advisor
Posts: 32,019

Re: Data connection issues on Rogers Network with iPhone4S

Hello Smojosis

It seems like its been resolved. If you are having any issues, please post the problem / issue you are having so we can troubleshoot with you.
I've Been Here Awhile
Posts: 2

Re: Data connection issues on Rogers Network with iPhone4S

Anytime I try to text they won't go through. If I turn my wifi off, then nothing works that requires data. Only iMessaging is working. This just started 2 days ago. I had my network connection reset last night to no avail. I also did a complete reset and backup and that didn't fix it either. I'm frustrated.