Data Connectivity Issues With Xperia Z. Need Apn settings

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I'm Here A Lot
Posts: 5

Data Connectivity Issues With Xperia Z. Need Apn settings

I just got the Sony Xperia Z its factory unlocked, running 4.1.2 android jelly bean.  Ive entered both "rogers-core-appl1.apn" settings an the LTE settings (seperately of course) but i only get connected to EDGE even after rebooting after each change.  Anyone know of a fix for my issue?

 

***edited labels***

I'm a Trusted Advisor
Posts: 32,019

Re: Data Connectivity Issues With Xperia Z. Need Apn settings

Hello BradBurrage

You will ONLY yet EDGE with that device. That device does not work with the same frequency as Rogers does. Entering that APN will do not. There is no LTE chip in that Model. The model Sony ZL is the one we have with LTE
I'm Here A Lot
Posts: 5

Re: Data Connectivity Issues With Xperia Z. Need Apn settings

its the c6603 variant, it should work, shouldnt it?  i know the c6602 doesnt.

I'm a Trusted Advisor
Posts: 32,019

Re: Data Connectivity Issues With Xperia Z. Need Apn settings

Hello BradBurrage

That is true, that model should have LTE on it as i searched it up. Have you contacted Rogers or the store to see if they could help u,?
I'm Here A Lot
Posts: 5

Re: Data Connectivity Issues With Xperia Z. Need Apn settings

yaa lol, i did my research before i purchased it.

 

and yes i was in there tonight but they didnt know theyre a** from a hole in ground. i contacted tech service and they gave me the apn settings. ive also just emailed sony to see if they can help. 

 

ive tried the settings separate an mixed an no change, an im not a tech dummy but im also no expert either.

 

is there anything new to try?

 

its new an i understand if theres little help to be had, then ill send it back. 

 

but sony's customer service should be able to help. i hope!

 

I'm a Trusted Advisor
Posts: 32,019

Re: Data Connectivity Issues With Xperia Z. Need Apn settings

Hello BradBurrage

 

 

Here this may help you


Internet:
APN: internet.com
Username: wapuser1
Password: wap

If you are using a Smartphone and the above does not work. Try the one below.

LTE:
APN: ltemobile.apn (No need for a username and password)

I'm Here A Lot
Posts: 5

Re: Data Connectivity Issues With Xperia Z. Need Apn settings

Yes ive tried those but neither work as mentioned in first post.

 

I'm a Trusted Advisor
Posts: 32,019

Re: Data Connectivity Issues With Xperia Z. Need Apn settings

Hello BradBurrage

Then the only option i could tell you is contact Sony support and see what they say, / do