You guys are right, the $50 credit is only if you get it through the reservation site. I just talked to two reps over the phone and they told me the same thing. The last lady was actually a bit rude and said that "we're not giving away the $50 credit, it's for those people who wait". Well I've waited 2 weeks, but she said I need to wait longer, however long it will take for the phone to arrive, even if it takes another 2 weeks or 2 months, that's why there is a credit.
I just called another rep who was nicer but told me that if I really want the phone now to just go and look for one because they are doing something funny with the reservation lists (that's why apparently sometimes the numbers jump around as they shuffle people or something). He made it sound like that after 2 weeks you are put on a "special" waiting list that is the lowest priority. They want you to wait so long that you just give up and cancel the order so that Rogers doesn't need to send you that $50. It's up to them, if they make you wait another 2 months, how many of you would cancel your reservation at some point, especially when they're available in stores like hot cakes at that point? It sounds like a "good" business strategy, considering there are about 1000 phones (roughly) just on the business side that haven't shipped yet, so multiply that by all the types (16, 32, 64GB, white, black), that's 6000 x $50 = $300,000 just for business customers. Now they'd rather ship out stock to customers who are still under the 14 day mark, so those of you who are still in Pre Fulfillment at the 2 week mark, don't expect your phone any time soon. 😞 At least according to this rep. 
I hope he is just getting paid to say that and scare people off to cancel their reservations for Rogers to get the $50 back.
@Pinz wrote:
I just called another rep who was nicer but told me that if I really want the phone now to just go and look for one because they are doing something funny with the reservation lists (that's why apparently sometimes the numbers jump around as they shuffle people or something). He made it sound like that after 2 weeks you are put on a "special" waiting list that is the lowest priority. They want you to wait so long that you just give up and cancel the order so that Rogers doesn't need to send you that $50. It's up to them, if they make you wait another 2 months, how many of you would cancel your reservation at some point, especially when they're available in stores like hot cakes at that point? It sounds like a "good" business strategy, considering there are about 1000 phones (roughly) just on the business side that haven't shipped yet, so multiply that by all the types (16, 32, 64GB, white, black), that's 6000 x $50 = $300,000 just for business customers. Now they'd rather ship out stock to customers who are still under the 14 day mark, so those of you who are still in Pre Fulfillment at the 2 week mark, don't expect your phone any time soon. 😞 At least according to this rep.
Now this makes total sense. I would not be surprised at all if this was true.
