Has any one gotten a straight answer about why we seem to be pushed to the backburner in favor of retail customers or when we can expect phones to start shipping? I started 200 in line my girlfriend started at 2200 on the Retail side. She has hers, mine isn't even shipped. I just don't understand their rationale.
im in the process of taking it up with rogers, gone all the way up the chain and no one knows anything. all they can tell me is its just a phone and i cant do anything but wait
i agree - started #294 the first day now down to #276....shameful.
You would think 10 corporate phone lines (with new phones every couple years) would warrent equal dibs.
Hey guys recently pre order iphone 5 on sep/14 around 1:30 est time still have no received my phone, Its funny because people I know pre order on the Monday at a store location and they have received there phone. When talking to 3 Rogers customers (Live agents) all telling me different things , one said 3-4 weeks will be UPS another 3-4 days and one just said" we have to wait" And IM #351 out of 2067 people . So IM little bit confused right now. Might just go to a Rogers store and see if there any available
I was 145 in the waiting list as of yesterday. I reserved on Sept 14.
I decided to walk into the Apple store in Fairview mall on Tuesday, and they had the Iphone 5 in stock.
I picked one up and cancelled my reservation with Rogers this morning.
Totally ridiculous this whole business reservation system, and how 20000+ orders have been dispatched for regular customers already, yet the business side has to wait.
I am a disappointed customer after this whole ordeal.
I pre-ordered my iPhone 5, white, 64GB, on September 14 before noon. I was #65 at the beginning and slowly rose up to #50 yesterday due to cancellation and stuff. I just checked my status and it is now "In progress (activation)", who knows how long it'll take for them to actually ship it (haven't gotten any tracking number yet). I'm now #0 of 327, which means the white 64GB iPhone 5 is a less popular model, among the corporate customers anyway.
I, too, was frustrated that corporate customers and retail customers are not being treated equally. I guess they think we have no where to go, which is wrong, because some of us can switch to Bell or other providers too (if your company provides two or more options)...
Anyway, does anyone know how long to activation process will take?
Thanks and good luck!