My wife's 2 year contract will expire in September. Right now she is on the talk, text and data plan ($70/mnth) with some credits attached ($20 total) which obviously expire when the contract does. I understand that this is an older plan that is obsolete.
I called Rogers recently to pay off her device early and asked that they change to byod pricing. I figured that the plan would be $70 - $20 (BYOD credit) and that would be it. However I was told that the plan would have to be changed to a share everything. Now, the cheapest plan is $80.
Why would I agree to pay an extra $10? I don't need / want the inclusions in that plan. There should be no reason why they can't simply remove the existing credits ($20) and apply the BYOD credit ($20).
I understand that I would not be paying the $80. I'll be paying $60, but that is $10 dollars higher then what I'm paying now. So, for bringing my own device, I get the "priviledge" of paying an additional $10.
Grandfathered plan or not, it is working currently. My monthly bills reflect that. Paying off my device should have no barriers to simply maintaining a $20 credit that I have now and simply rephrasing it as "BYOD." I'm pretty sure that it is not that difficult.
Yes, canada wide is included in my current package. I did call when I wanted to simply pay off the device and change the credit, but was told that I would have to change plans.
But my credits are expiring in August and September so the monthly plan will be what it is now without any discounts - $70. How can I take advantage of a BYOD credit without disrupting that? You say not to change, I understand, but when my credits expire, I won't reap the benefits of having a BYOD. Doesn't seem fair.
I went online and went through the motions of upgrading this device as the line has a promotion that if you upgrade, there is a 0 balance to pay on the existing phone. I chose a phone then was asked if I wanted to keep the exixting plan, which it allowed.
So, if I upgrade the device on a new 2 year contract, I'm able to maintain the $70 plan and continue. But if I want to simply pay off my device and apply the BYOD credit, I have to change plans to a more expensive one.
My point is this; The current plan that I have ($70) is adequate for my usage. By paying out my device balance, there is no more subsidy for the phone so the push to move to a share everything plan is inconsequential. I am now "bringing my own device", that should be worth something.
Hey there. I thought I would chime in here.
As per information we have been told on our end, we are only offering the BYOD pricing to customers who activate services with their own device. If a customer who was on a subsidized plan (Smartphone/Smartpicks) finishes their term, we can put them on a cheaper plan but we are not supposed to be changing them to BYOD plans.
One of the moderators or experts can correct me if I'm wrong. But I'm sure this is correct information.