After 4 attempts with Rogers and then Replacing my phone with Apple, I'm STILL dealing with the same connection issues. At this point im livid. I'm now going into month 3 and have paid for a service I'm not getting. My Imessages don't work, won't let me sign in to connect either. I've missed out on a number of texts that apparently went through on the senders side, but not mine. Same goes with phone calls. I receive a message days later stating a missed a call and now have a voice message. I get connection errors when trying to load up my hotmail and any app in fact. Should I consider changing my carrier? As this point I don't think I have any other options
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I'm located in Winnipeg, Manitoba. I've never had a problem with any of my devices until recently. I haven't move into a different area, they aren't new trees around either, haha. No new changes with my surroundings.
I understand if IMessage fails it sends it as a regular text, but this is too consistent. I have in fact tried with many friends, co-workers and family members to test it out and no one seems to understand it either. I had a co-worker 3 weeks ago send me a text and sent a picture later that day,I have yet to receive it, but on her end it specifies I have.I know it's a service issue. I've worked with Rogers Staff to help fix the problem, they couldn't figure it out and I was sent to Apple. I'm on warranty so they issued me a new phone. As soon as I left...it continued.
I have done a factory restore, I've got a new Sim Card and I've got a New IPhone. Rogers inititally deemed my phone defective, but it can't be if I've got a another phone. I depend on my phone for work and I have missed an unbelievable amount of phone calls and texts over the last few months and I think I've run out of options. I've never heard of this happening to anyone.
I just got a brand new phone 7 days ago at the most. I don't think getting another new phone is going to solve my problems. I haven't heard of another company having this bad of an issue. My phone is pretty much un-usable. I guess I'll look into another carrier.