As a firmware engineer it strikes me as remarkably odd that it would take a corporation the size of Rogers with, one can only assume, seemingly decent resources at hand to implement the caller display ID functionaliy. Especially as they have an existing working model of it on an early piece of HW. I imagine that it simply wasn't a priority.
However, the lack of this feature, whilst unfortunate, does not compare to a problem I am starting to discover is common amongst other owners of the HD8642 box. It seems that one in every 5 or 6 attempts to access and play On Demand shows/films results in the box politely telling you that: "Sorry video on demand is not currenty available" (or something to that effect). At which point the box is rendered useless, the guide functions but all channel selections result in a black screen. At this time I see/hear no evidence that this issue is being worked on by Rogers, providing it can even be fixed by a FW update at all? Given that not everyone seems to be experiencing this problem I wonder whether it is perhaps some marginal HW issue on a number of boxes, perhaps if you swap boxes enough times you'll acquire one that is tolerate of the problem... who knows?
Finally, for me at least, there is about a 10% chance that for any given scheduled recording the box will simply fail to begin recording at all upon hitting the start time of the recording. So, to be "certain" the recording will always begin when you set it for, you would have to babysit the box and if finding it not recording then intervene and hope you can kick start the recording immediately by tuning to the channel directly and starting the recording manually.
Does anyone know, Rogers employee or otherwise, whether such problems are being addressed and, providing it is not a limiation of the HW, what sort of ETA we might expect for fixes to these?
