I have Chromecast and it was working fine and I can send videos from my iPhone from YouTube and other applicable applications. Chomecast is not the only device I can cast videos on, my Samsung TV can cast as well.
Now the icon disappeared from YouTube and other apps and I am not able to see the icon for both (Chromecast and TV). I tried to reset Chromecast, but the setup can not go through. Chromcast support suggested that I have to change a router setting, for example, AP Isolation is to be Disabled.
Note that I have't change anything I mean router or phone or app settings.
Solved! Solved! Go to Solution.
Send a private message to @CommunityHelps. If you follow this link @CommunityHelps you will end up on the public page. On the right hand side is another link to "Send this user a private message" Follow that link to the message composition page, fill in the title and text as required and hit send. Its already addressed. One of the moderators should get back to you via private message. Watch your name icon at the upper right hand corner for an overlaid number, and then select the name to bring up the popup overlay with a further link to an mail icon. Follow that link to the message inbox.
Interesting... ItsCalledSkydom's solution seems to be working for me as I never could get YouTube to detect my Chromecast before - even if I rebooted my modem.
Edit: Welp. Just died again. Apps can't find Chromecast again. This is seriously annoying.
I hate to disagree with that proclamation, but, I will. 126.96.36.199 also locks you out of IPV6 in Gateway mode. It will also result in dead LAN ports occurring when the CGN3ACSMR is connected to a Casa Systems CMTS. I don't know what the stats are, but by now, I would think that a good majority of CMTS's have been changed over from Cisco to Casa equipment, and the Casa numbers are growing on a daily basis. 188.8.131.52 will be distributed shortly to resolve the dead LAN port situation, but, 184.108.40.206 is available now for test purposes. 220.127.116.11 resolves the Chromecast issue.
Anyone who previously received 18.104.22.168 as part of the test phase should be automatically included in the 22.214.171.124 test update. If you have not received it, or want to take part in the test phase prior to general distribution of 126.96.36.199, take a read thru the first post on this page, and follow the instructions to send a request to @communityhelps for 188.8.131.52.
See post #208 on the following page for info regarding 184.108.40.206:
220.127.116.11 resolves the Chromecast issue.
This is good to know! I'm humming along any with 18.104.22.168 (contrary to what Zaphod99 says), but it'll be nice to get an update that is intended to fix the Chromecast problems.
take a read thru the first post on this page, and follow the instructions to send a request to @communityhelps for 22.214.171.124.
I'm not saying .20 is completely problem-free. Once every 1 or 2 days, I might have to reconnect, or power cycle the Chromecast, but otherwise, yes it's able to cast for more than half an hour. I'll mention, though, that I mostly use it for Netflix and Shomi, so I can't attest to whether it works or not for other apps, or for casting from computers.
Anyway, .22 is supposed to fix things for us, so let's see.
Guys, IF you have the Rogers Hitron CGN3ACSMR router/modem, here is the ONLY solution (that actually WORKS) to fixing the Chromecast and Chromecast Audio streaming issues that are 100% related to Rogers recent 126.96.36.199 firmware update... First, you have to buy a new router (no way around this) and connect it with an Ethernet cable to the Hitron router/modem. Then, while connected to the Hitron router/modem with an Internet cable, open a web browser (ie. Chrome) and type in http://192.168.0.1/. This will access your Hitron router/modem settings. Enter "cusadmin" and the username and "password" as the password. Once logged in, you'll need to disable the "Residentail Gateway Function", which turns the Hitron modem/router into just a modem and uses the new router you just bought as the router. To do this, click on "Basic", then "Gateway Function", then "Disabled" beside "Residential Gateway Function", then "save changes". Now, I suggest changing your wireless network name (I found my chromecast devices had trouble connecting when I used the same network name). Then, reset your chromecast to its factory settings (hold reset button down for 1 minute or so on chromecast device) and setup your chromecast again.
Coming from someone who has probably now spent 60+ hours troubleshooting this issue from the beginning (day after rogers updated the Hitron modem with the new firmware), I can tell you that any other fixes you read are rubbish and will NOT work. Your only other option would be to wait for Rogers/Hitron/Chromecast to release a firmware update that addresses the chromecast streaming issue (I waited about a month and was not willing to wait any longer). For the record, the latest Firmware 188.8.131.52 beta does NOT fix the problem. And, requesting Rogers to rollback the firmware to the version previous to 184.108.40.206 does NOT permanently fix the problem because the Rogers system will end up automatically overwriting the firmware back to 220.127.116.11.
I am not sure if my fix works for other modems, but, I know 100% that this fix is the only fix that worked for me.
Other than "thank you for solving my problem", please don't message me questions, because after spending so much time on this issue, I am DONE and will not respond.
Yes ,you are correct. 18.104.22.168 does not resolve the Chromecast issue. 22.214.171.124 does. It's available now for test purposes. So, buying and installing a router is not the only way to resolve Chromecast issues. Personal opinion, I'd like to see Google make the Chromecast ethernet cable available in Canada. That would possibly be another way around this as users wouldn't be relying solely on the wifi capability of whatever modem or router they happen to be using.
I had indicated that 126.96.36.199 was available in post #46 on the previous page. Unfortunately, sometimes previous posts are not reviewed by users looking for solutions to issues when they arise.
Having said that, note that I absolutely support running a good third party router for a number of reasons, including better wifi performance, access to all of the settings that impact applications or devices connected to the router, network privacy as an ISP will not be able to see your network beyond the modem, etc, etc.
Thanks for the update. I performed this fix last Thursday. I just got around to posting my message to help other Rogers customers yesterday. I did a quick glance a newer posts to see if there were any fixes and I guess I missed your post #46. I just requested the firmware trial and will return my 3rd party router to get back my $230 if this works.
ItsCalldSkydome, are you telling me you're using Chromecast with 188.8.131.52 without any issues whatsoever....even after 30 minutes? I find that a bit hard to believe. I have 11 devices in my home that use the casting feature, whether for Chromecast or YouTube or Netflix (yes, 11), and none of them worked for any longer than 30 minutes with 184.108.40.206. Once I went back to 220.127.116.11, all casting devices instantly worked. This is not a fluke.....this was the result of bad firmware. Yes, 18.104.22.168 worked fine for everything else, but not for casting. If you were able to flawlessly use Chromecast etc with this firmware, then you have a different version of 22.214.171.124 than I did. I'm a pretty computer savvy guy and I can say with 100% certainty that all casting issues with all my devices were caused by the shift to 126.96.36.199.
I have 188.8.131.52 and my chromecast also stopped working... I know it worked when I was on 184.108.40.206
i can atleast confirm that the beta firmware discussed in this thread does indeed fix the chromecast issue. It is not a chromecast issue but a modem/router firmware issue. After spending several weeks searching for a solution and having to run to the modem to rest it to use the chromecast several times a day this is a welcome solution.
I wonder why this solution hasn't been more publicaly talked about by Rogers? at one poit i thought about buying a new chromecast as i thought mine went belly up.
@sakibulhasan have a look at the first post on this page:
You can review instructions on how to send a private message here:
1. @CommunityHelps <--------- Click this
2.On the following page, select "Send this user a Private Message"
3.In the subject line type "Rogers Rocket Wi-Fi Modem Trial"
Then watch for a number overlaid on your personal icon at the upper right hand corner which will indicate a message sitting in the inbox or possibly a mention on the forum. Click on the icon, and then on the mail icon to get to your message inbox. Acknowledge the message as requested and your modem will be added to the update list.