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Changing community forum email

dayzed007
I Plan to Stick Around

To my surprise when I started using this community forum it did not have the same contact email for me on file which I use in MyRogers.

 

Simple enough, I went into "My settings" and changed it to match.  I received the confirmation email and click the link to confirm.  For a couple of days all went well and then for some reason it reverted back to my old email yesterday.  So I again proceed to make the change in My settings, confirmed, and now less that 24 hours it again reverted.

 

Making this change is important to me since I can no longer use my work email for this purpose.  Can someone please help me make this change PERMANENT?

 

 

 

 

***Edited Labels***

1 ACCEPTED SOLUTION

Accepted Solutions

Re: Changing community forum email

RogersSannecia
Retired Moderator
Retired Moderator

Hello @dayzed007

 

We can definitely assist you with your request. Please send a private message to @CommunityHelps and someone will be able to action your request.

 

RogersSannecia

View solution in original post

6 REPLIES 6

Re: Changing community forum email

RogersSannecia
Retired Moderator
Retired Moderator

Hello @dayzed007

 

We can definitely assist you with your request. Please send a private message to @CommunityHelps and someone will be able to action your request.

 

RogersSannecia

Re: Changing community forum email

Hotrod_1975
I Plan to Stick Around

I keep getting emailsever time I write on here I do not want this thanks only to subscribed topics 

Re: Changing community forum email

Hi @Hotrod_1975,

 

Welcome to the Community!

 

Unwanted notifications can definitely be painful. You can modify your preferences under My Settings in your Profile.  You can find Notification Settings under Subscriptions & Notifications tab.

 

Hope this helps :).

 

 

 

RogersZia

Re: Changing community forum email

robertz
I Plan to Stick Around
I keep changing my email address to my main email account, and after a day or two the community forums notifications start going to my old email account. I've updated it half a dozen times, and out always starts sending notification emails to the old address after a short period.

Did you ever get this problem fixed?

Re: Changing community forum email

 

Hello, @robertz

 

Thank you for posting your concern in the Community. It's surely bothersome that the email change is not holding and I appreciate you trying multiple times. Please send us a private message at @CommunityHelps so that we can investigate and make the change for you. Thank you for your patience. 

 

Cheers,

RogersMoin

Re: Changing community forum email

robertz
I Plan to Stick Around
If it reverts again, I'll not change it and then contact who you suggested.

Thank you for your help.
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