10-04-2015
08:19 PM
- last edited on
10-04-2015
09:06 PM
by
RogersHassam
10-04-2015
09:04 PM
- last edited on
10-04-2015
09:21 PM
by
RogersHassam
I just got my dad his first smart phone....and now it says...unregistered Sim!!
It was working fine...now all of a sudden it does not work...not sure if this is related to outage.
10-04-2015 09:11 PM - edited 10-05-2015 04:14 PM
Hello @reversetinman
Welcome to the Community Forums!
I'm sorry to hear you're having issues with your Wireless service. Have you checked with anyone else in the area using Rogers wireless service? Try rebooting your phone or turn on airplane mode and back off to see if it catches signal. What phone are you using? You can also try taking the sim out and putting it back in.
@Meowmix, any suggestions?
Thanks,
RogersHassam
10-04-2015 09:19 PM
10-04-2015
09:24 PM
- last edited on
10-04-2015
09:53 PM
by
RogersHassam
I swapped my SIM card last night and it works afterward, but 1-2 hours ago it said unregistered SIM. I restarted my cell a several times but it still show the same. Anyone else has this issue?
10-04-2015 09:58 PM
10-04-2015 10:01 PM - edited 10-05-2015 04:13 PM
10-04-2015 10:30 PM
I'm so glad I'm on Bell for internet and can check this message board for an update. Moderator, can you please post an update as soon as service is back up? I can't imaging any of us can function without our mobile phones.
Thanks,
Simon
10-04-2015 10:36 PM
Hi @simonyu,
I'm keeping an eye out for updates. I totally understand.
Thanks for your patience,
RogersHassam
10-05-2015 03:36 PM
I'm in Toronto and my network has been down since yesterday .. can't get through to Rogers. Apparently not all Rogers customers are effected, my mom is on Rogers too and she hasn't had any issues. What's going on?
10-05-2015 05:17 PM
Hello @CHEEKZ
We can assist here, Are you still having troubles? Any change after a full reboot?
Let me know so we can assist.
RogersAsif
10-06-2015
01:38 AM
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10-06-2015
11:05 AM
by
RogersPrasana
For the second time today my cell won't make or receive calls. Been waiting over an hour on Live Chat.
Is something happening to the network?
10-06-2015 01:58 AM
I'm in Winnipeg too. My phone has had no service for nearly two days now! Restarting it does not work. Refreshing network settings does not work. I need this phone for work. If it's not working by noon tomorrow I'm cancelling.
10-06-2015
02:31 AM
- last edited on
10-06-2015
11:05 AM
by
RogersPrasana
I'm having the same problem. I've consistently had no service for almost two days now. Just activated a new phone. Tech support has not been any help.
10-06-2015
03:11 AM
- last edited on
10-06-2015
11:05 AM
by
RogersPrasana
Same here in Vancouver, some Rogers phone works some doesn't.
I guess somthing wrong again since the tech support seems very busy eith phone or chat.
10-06-2015
03:16 AM
- last edited on
10-06-2015
11:05 AM
by
RogersPrasana
I guess it's too onerous to contact their customers and let them know that they're aware there's a problem and that they're working on it.
10-06-2015
08:41 AM
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10-06-2015
11:06 AM
by
RogersPrasana
Does anyone from Rogers read these posts?
10-06-2015 09:19 AM
I am in Edmonton and my phone is showing No Service. I have tried re-setting the network and switching my cell on & off. Is anyone else experiencing the same in Edmonton Area?
10-06-2015 09:24 AM - edited 10-06-2015 11:06 AM
Hi @JackEdward @Evan888 @pp1111
That's frustrating to deal with.
Have you tried power cycling your device? Let us know if that works.
If not, what type of device are you using? And, where are you located?
10-06-2015 11:51 AM
My phone worked for a day after they reset my network connection, but last night it started to fail again. I was on hold for one and a half hour on tech support, and my answer was "the network team is putting on a fix this morning at 7am EST. " As of now my phone still show "Unregistered SIM".
10-06-2015 12:11 PM