Thought I would jump in with what I know about the On Demand issue. I have been without any on demand since the second week of November. Have been escalated to "The Office of the President". Have confirmation that this is a software issue related to navigatr. This came both from this contact as well as in a conversation with a senior tech. First I was told fix should be early January, then I was advised early February. Got an Email last week that they are still working on this and at this time have NO eta for the fix. Not a good answer but at least I know feel I am getting accurate information.
My problem happened when I swapped my Nextbox 8600 for the smaller Nextbox 4??? dunno the model number sorry. The tech was by and could not get it to work even when he swapped boxes... Finally he put in a Nextbox 8600 and now it is working for me. Not sure that will work for you but both my 8600 works and all the 4XXX boxes I tried (about 3 of them) would not work.
Just an update for everyone. The problem is wide spread and the techs are working on an update. Pretty much what has been reported here earlier. The navagtor update is a nightmare. We will get automated calls when the problem has been fixed and credits will be issued. Dont shoot the messanger.
OMG...I thought I was the only one to have this problem. Same here. Got "upgraded" to whole home PVR and now I'm more frustrated than before!No OnDemand....catalogue error. The new Navigatr is HORRIBLE. Before you could see what was recorded and what was scheduled. Now it clumps them all together, so you don't know which one is already recorded!!! Who was the idiot that came up with that idea?????????I thought "updates" were supposed to make things better......not worse!!!!!