Want to update my credit card info so I can top up PayGo. Tried live chat and they gave me phone number to call. Numerous attempts at entering phone number and 4 digit code but no menu item deals with this topic. When I tried My Profile it wants my Rogers Account number which I do not have since all I have is PayGo and do not have account/invoice. Screen tells me I have no active account with Rogers??!! I am beyond frustration with Rogers.
You can always do it at a Rogers store. While you are there, get the $100 voucher. That's good for a year and rolls over if you renew before it expires. That works out to $9.41/month, including tax. I don't use my cellphone a lot, so I never use up my time before it expires and whenever I have well over $100 left at renewal time, I ask Rogers to take it from my balance, in effect getting a year for free.