Cannot change the channels on my digital box

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I'm Here A Lot
Posts: 7

Cannot change the channels on my digital box

Hello, I cannot change the channels on my digital box and tried pressing CBL button and no go. 

I have reset digital box, re-initialized tv codes and even called number to have box initialized again.

only shows channel 3 

 

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Retired Moderator
Retired Moderator
Posts: 571

Re: Cannot change the channels on my digital box

Hello @jazzybest,

 

I'm sorry you are experiencing this issue and I would like to help. How do you have your cables hooked up? 

 

- The coaxial cable line from the wall should be screwed in behind the box where it says IN. 

- The HDMI cable should be from the box to the TV. 

- Your TV should be on the correct HDMI INPUT. 

- Make sure the batteries in your remote are working (Does the CBL light blink?) 

 

Let me know how you have it hooked up and if you've checked the batteries in the remote. @Gdkitty@roxandtreez@OLDYELLR, feel free to chime in :). 

 

Thanks, 

RogersHassam 

 

I'm Here A Lot
Posts: 7

Re: Cannot change the channels on my digital box

reprogrammed fixed it - the instructions back of converter did not work.