Can't use "800" call

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I've Been Around
Posts: 1

Can't use "800" call

Hi Rogers team, In the US, I need call some Canada company give "800" number only! I'm trucker & i wish solve this particular problem. Have a good day!

 

 

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Retired Moderator
Retired Moderator
Posts: 700

Re: Can't use "800" call

Welcome to the Community @sebas77ce

 

When you make a call to a 1-800(Toll Free) number the receiving end is paying for the call, making it free for you. However when you are calling a Toll Free number from another country the call is no longer considered "Toll Free" and will have applicable charges.

 

The is the reason some toll free providers  choose to block receiving calls from out the country and generally advise their out of country callers to contact them on a regular telephone number.

 

I would get in touch with company by other means and see if they have a contact number for while you are in the US. As they are most likely blocking calls that would come in from the US due to the charges that could be incurred.

 

Hope this helps.

 

RogersAsif

 

 

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Highlighted
Retired Moderator
Retired Moderator
Posts: 700

Re: Can't use "800" call

Welcome to the Community @sebas77ce

 

When you make a call to a 1-800(Toll Free) number the receiving end is paying for the call, making it free for you. However when you are calling a Toll Free number from another country the call is no longer considered "Toll Free" and will have applicable charges.

 

The is the reason some toll free providers  choose to block receiving calls from out the country and generally advise their out of country callers to contact them on a regular telephone number.

 

I would get in touch with company by other means and see if they have a contact number for while you are in the US. As they are most likely blocking calls that would come in from the US due to the charges that could be incurred.

 

Hope this helps.

 

RogersAsif

 

 

View solution in original post