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Can't updating application list in Blackberry app world

Vietnga
I've Been Around

Hello friends,

I've just changed my phone to a blackberry 9810 Rogers. Everything works fine. But when I tried to refresh my application list in Blackberry app world, it said that "An error occurred while updating your application list" and my application list was gone.

I've tried clearing the cache of App world, but still not working.

And this hasn't happened before when I change my phone from bold 9000 to bold 9780.

Is there a way to fix this, because I don't want to buy the apps that I've already bought again.

Thank you so much.

Ps: My Blackberry app world version is 4.3.0.32. And my os version is 7.1.0.746

 

 

 

***Edited Labels***

1 REPLY 1

Re: Can't updating application list in Blackberry app world

RogersPrasana
Retired Moderator
Retired Moderator

Hi @Vietnga

 

Welcome to Community Forums! Smiley Happy

 

Have you tried refreshing and reloading your device?

 

For additional support on your issue, the Blackberry Support Forums would be a great resource.

 

@RogersPrasana

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