First you posted in the wrong section because this is the Blackberry section. Its okay it happens. Mods will mvoe it 🙂
I have had the same exact issues as you have had. Did you hit the simcard tray or the front of the phone? Sometimes if you do that, it might make the sim card come out of the tray.
If you want & you have time, you can pop over at the Apple store or any Rogers plus store & they might be able to the take sim card out for you. I would not suggest poking it or doing anything your self just incase you brake the tray or the bezel.