Can't register credit card using website

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I've Been Around
Posts: 1

Can't register credit card using website

error on paying system of Rogers. Website is no response and phone paying system need 72 hours to validate,such a terrible system!


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Retired Moderator
Retired Moderator
Posts: 271

Re: Can't register credit card using website

Hello @CrazyMole,


Sorry to hear you were having trouble topping up your account.


You can always get in contact with our Pay As You Go customer service at 1-800-575-9090.


Have a great day!




I Plan to Stick Around
Posts: 8

Re: Can't register credit card using website

Today, I just got a text from Rogers saying I need to update my account since my credit card is going to expire next month. The problem is that when I use a different credit card, I keep getting this:

Unfortunately, we are unable to update your credit card at this time. Please call customer services at 1 800 575-9090.
Thank You
I'm a Senior Advisor
Posts: 3,746

Re: Can't register credit card using website

That is the best way to contact Rogers PayGo.

You can reach PayGo at 1-800-575-9090. To reach a representative choose option 4, then option 4 again (how to contact Rogers). At the end of the information on how to contact Rogers, you will select option 1 to speak with an a agent.

Rogers PayGo. Location: S-W Ontario