Can't open Rogers email with Mozilla

[bangjeha]

Hi folks,

I am experiencing problem suddenly since yesterday. I am not able to open all my emails from Rogers using my Mozilla Thunderbird client. Also using Mozilla Firefox, I am not able to get the emails from the webmail. I called Rogers tech support and was told, Rogers does not support Mozilla. Anyone having the same problem and managed to solve this? Thanks for the advice/hints.

bang jeha

***Edited Labels.***

[Brucemartin2010]

What error are you getting? Is Thunderbird telling you your password/username is wrong? If so, go to mail.rogers.com and enter your password/username there to see if you can get your mail. (You might be asked to also type in a string of numbers and letters it displays for you.)

Rogers e-mail is hosted on Yahoo servers, and they adjust their security setting from time to time. Sometimes this causes a particular e-mail program to stop working because the servers now think your e-mail is under attack by a malicious program. This recently happened to me with Windows Live Mail on my laptop -- but not WLM on my desktop, oddly.

[junie1963]

I have had the same problem for a few weeks off and on. I've been using thunderbird.