Some time ago I installed the Rogers Anyplace Home Edition app on my LG-E410B Android version 4.1.2 phone.
From the beginning I could not log in to try it. This is what I saw:
There was no field to sign in and when I touched the Sign-in button, I got the second screen.
Today I tried it again and made a little progress:
After I enter my username and press Next, the "Next" changes to "Done". I still don't see a field for my password, which could be hidden by the keyboard. When I press "Done" I get this:
I see there's a little progress from months ago, but I still can't enter my password.
I thought you needed to enter your email address now?
Aren't the Username (without @example.com) gone now?
just a thought.
And you said 4.1.2 so that is obviously not the lollipop issue...
Do the basic stuff. The app tries to be bothersome sometimes.
Go in your Application manager.
Go into Rogers Any Place TV Home Edition.
Clear Cache and THEN uninstall (make sure to clear cache first).
and then reinstall and try again.
I believe your Cache may be the issue. Since with Android it's almost always a cache isssue with apps.
How do you clear the cache on an android phone? When I search for "cache" in the manual, all I get is something in the French edition, which is not the same thing. I can access Anyplace TV no problem, it even logs me in automatically, but Rogers Anyplace Home edition gives me this problem on this phone. I can log in no problem on my Kobo Vox tablet, which is an even older android version, but it's really only an eReader and agonizingly slow for the PVR guide.
The problem here is being able to log in on my screen, which won't show the password field that's covered by the virtual keyboard.
Okay, I did that and re-installed it, but I get the same thing, no way to enter my password after entering my username. I do believe it's a flaw in the app, which hasn't been tested with my android version. Who writes these apps and does Rogers test them and approve them for all android versions? Obviously they don't for the latest versions, so it's a stretch to presume they do for old versions.
Yeah, the older version coverage is spotty. As I said, when I first tried it on my phone it didn't even give me a place to log in. Now I can only type my username, but not my password.
I rather doubt they'd have anything useful for an old version of Android when they can't keep up with the new ones.