Camera draining battery- S5 and 4.4.2 OS

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I've Been Here Awhile
Posts: 3

Camera draining battery- S5 and 4.4.2 OS

Camera app is using 40% of battery, phone draining quickly..understand its an OS problem. 

 

Read there is a OS maintanence release available BUT not pushed out......can Rogers, Samsung help?? New phone!!!!

 

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I'm a Trusted Advisor
Posts: 32,095

Re: Camera draining battery- S5 and 4.4.2 OS

Hello toolguy


Unfortunately there isn't much that can be done unless Samsung and Rogers release that update to us. Have you tried to do a factory reset on the device to see if that will temporarily fix it until the update comes out?


My S5 doesn't have issues like this. I get around 14-17hrs daily and the camera app has about 5-10% usage only when I use it or a app is using it.

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I'm a Trusted Advisor
Posts: 32,095

Re: Camera draining battery- S5 and 4.4.2 OS

Hello toolguy


Unfortunately there isn't much that can be done unless Samsung and Rogers release that update to us. Have you tried to do a factory reset on the device to see if that will temporarily fix it until the update comes out?


My S5 doesn't have issues like this. I get around 14-17hrs daily and the camera app has about 5-10% usage only when I use it or a app is using it.

View solution in original post

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I've Been Here Awhile
Posts: 3

Re: Camera draining battery- S5 and 4.4.2 OS

Expert,

 

I've read a factory reset doesnt always fix this issue....I'd rather not lose everything I've downloaded, set up and customized on a hunch....

 

Bigger question is why not send out the UPDATE to paying customers and users??? Is there a way to contact Google about this since its their OS ?

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I'm a Trusted Advisor
Posts: 32,095

Re: Camera draining battery- S5 and 4.4.2 OS

Hello Toolguy

You can always back up the device via Samsung Kies & everything will be backed up.


The update is between Google / Samsung & Rogers. It depends on who has the update & what the update needs. Also it seems that they may push that update with with the 5.0 Lollypop update. I might be wrong but it could be done that way.