03-27-2015
09:01 PM
- last edited on
03-27-2015
09:03 PM
by
RogersMaude
I have a problem recently when travelling in the US on my Rogers iphone 6, when I call others, the caller ID shows up as +51 XXX XXXX. It appears as an overseas call.
I am not sure why this happens. But it happens also when others from my company travel to the USA and call me, the caller ID is all messed up and it looks like an overseas call.
I hope this problem is fixed soon!!!
**** Edited labels ****
Solved! Solved! Go to Solution.
03-27-2015 11:20 PM - edited 03-27-2015 11:35 PM
Welcome to the Community @Mrchris84
Your outgoing Caller ID should not be changing while you are roaming in the US.
Are you sure you don't have any VOIP(Voice over IP) applications running in the background that are routing these calls such as Skype?
Another possibility is the US Operator routing you through some sort of VOIP system causing your Caller ID to change. Try turning off LTE/3G next time you visit the US.
If the issue continues we may need to further investigate. Feel free to let us know how things are going; we can always have someone reach out to you via Private Message.
In the meanwhile, has anyone in the Community with iPhone 6 ran into this issue? Please feel free to provide your insights on Caller ID while roaming in the US.
Let us know!
RogersAsif
03-27-2015 11:20 PM - edited 03-27-2015 11:35 PM
Welcome to the Community @Mrchris84
Your outgoing Caller ID should not be changing while you are roaming in the US.
Are you sure you don't have any VOIP(Voice over IP) applications running in the background that are routing these calls such as Skype?
Another possibility is the US Operator routing you through some sort of VOIP system causing your Caller ID to change. Try turning off LTE/3G next time you visit the US.
If the issue continues we may need to further investigate. Feel free to let us know how things are going; we can always have someone reach out to you via Private Message.
In the meanwhile, has anyone in the Community with iPhone 6 ran into this issue? Please feel free to provide your insights on Caller ID while roaming in the US.
Let us know!
RogersAsif
11-05-2015 05:26 AM