cancel
Showing results for 
Search instead for 
Did you mean: 

Call display does not work

Bilbobaggins
I've Been Here Awhile

Hi, I have a Samsung Galaxy Rugby smartphone, and even though my plan includes call display, whenever someone calls me it says unknown, even if they are in my contacts. How do I fix this?

 

***edited labels***

2 REPLIES 2

Re: Call display does not work

Meowmix
I'm a Trusted Advisor
Hello Bilbobaggins

Have you called Rogers to make sure Call Display is on the account? Also see if they can troubleshoot it on their end & see what they can do.

I would suggest checking in the phone settings to see if you need to enable it or anything.

Re: Call display does not work

Bilbobaggins
I've Been Here Awhile
I know call display is included in my plan and the only option on my phone is to display my number to outgoing calls, nothing for incoming...