Cable service is out - 9/25/18

[McBoober]

My cable service is out or at least too choppy to watch. I tried calling support but the lines ring busy, what can I do?

***Edited Labels***

[Lisa83]

It's working now in Vaughan : )

[buck77]

back on in London

[Torimyles]

East Gwillimbury (by Newmarket). No cable!

[GeorgeKud]

Cable just came back on!  10:16 PM

[Dugi]

Sounds like a widespread issue. I tried calling Rogers and got the message that "all circuits are busy. Please try again later". Just noticed that all is back again. Jays lost 4-1!

[bugfan68]

Back in Kitchener ...

[Cokesplash]

In the most understated way possible Rogers finally acknowledges the outage:

https://twitter.com/RogersHelps/status/1044772526025396224

Some customers may be experiencing a disruption to their TV service. Our maintenance teams are working to restore service ASAP. We apologize for the inconvenience and thank you for your patience.

[ezbvanhalen]

Cable tv out in Richmond Hill, On too. No updates from Rogers twitter or Facebook.

Ongoing pixelation issues for weeks now signal is all gone and one of my HDPVRs is stuck on boot (tried unplugging for 30 sec- no luck). Rogers needs to fix their cable TV issues and service stability asap. Customers pay a lot for cable and these service issues happen far too often and waste our time.

Can we get an update please and support for this outage? 

[2mcmike]

On again in East York. Made it through on the telephone line (on hold). Perhaps they can explain if they answer.

[JaySheldon]

Now everything's fine (10:22 p,m)

[kfernan]

Audio is up. Listening to my show MAYANs in Mississauga. 

[McBoober]

 Did they said what the problem is?

[Keithc55]

Same problem here in Mississauga.  Tried to get Rogers on the phone, but got repeated busy signals.  Now trying to get someone on live chat at Rogers, but no luck so far except the automatic responses to wait for someone.

[kfernan]

Still no TV in Mississauga. Thank the good Lord I do not have Rogers Internet