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CRTC bans locked phones and carrier unlocking fees as of December 1st 2017

Meowmix
I'm a Trusted Advisor

Hey guys!

So the CRTC made a ruling which all carriers MUST unlock all devices for free that are locked as of December 1st 2017. Any devices bought from the carriers that day forward must be unlocked for free as well upon buying it or doing a upgrade.

Just want to hear everyone's thoughts on this! I like the idea as it's not easy for someone to pay $50 for a unlocking fee and shouldn't be needed to begin with.

Let's stay on topic and please do not detail this thread. This is meant for the unlocking of devices. Thanks! 🙂

 

*Edited Labels*

48 REPLIES 48

Re: CRTC bans locked phones and carrier unlocking fees as of December 1st 2017

DGB31
I'm Here A Lot

I really do not understand what you are attempting to read into this but lets parse this out...

 

no later than 90 calendar days after the contract start date... it could be zero days, completely up to Roger's discretion .. this is her to protect the consumer, if unregulated I am sure Roger's would NEVER unlock a phone.

 

at the rate specified by the service provider... again this could be zero, and IF Roger's had any interest building customer  good will, they would adopt a policy to immediately waive the unlock fee.

Just don't attempt to make a case for Roger's not doing this a some sort of regulatory requirement.  It is NOT

Re: CRTC bans locked phones and carrier unlocking fees as of December 1st 2017

Meowmix
I'm a Trusted Advisor
Hello @DGB31

Again please read this part. You are missing this part. No where does it state Rogers can lower the amount of days. It states u can CHARGE whatever they like.

" for subsidized devices: unlock the device, or give the customer the means to unlock the device, upon request, at the rate no later than 90 calendar days after the contract start date.
for unsubsidized devices: unlock the device, or give the customer the means to unlock the device, at the rate specified by the service provider, upon request.""

So Rogers can unlock a subsidized phone AFTER 90 days of the wireless device being used on the same account which is was bought.

Rogers can unlock a phone for a fee immediately once you purchased it outright and not on a contract. I think u keep missing that.

I really hope you can do some research and take your time to contact the CRTC as you are only paying attention to what you want to see and not the actual facts. When contacting the CRTC as i am on the phone with them right now typing this, they are letting me know Rogers and any carrier with the current rules can sell locked phones but have to charge a amount to a customer to unlock the device. This has been a rule since the CRTC brought this up back then as u can see on the link above. The CRTC is the one that put the motion and rules letting the carriers unlock phones at whatever price they want. The CRTC never told the carriers to charge $0 fee to unlock a device. The said and i quote "at the rate the carrier picks to use.

If the CRTC at the time making that rule wanted free unlocking, they would have done it. It wouldn't have taken years later for them to do this. They and the carriers wanted to have customers to pay for the unlocking to be done.

Again if you want to know more and think i am making this up, please feel free to contact the CRTC which made the rules about the unlocking fees and then years later changed it to free.

In the end I have agreed that this should never have happened to begun with. It should ah be always been for free but when the CRTC years ago made that rule that carriers can charge whatever they wanted, the CRTC KNEW the carriers would charge a amount. You really think the carriers don't communicate with the CRTC before the rulings? They do. I know personally 2 people from the CRTC which have been in talks with all carriers before the rules came out.

We can sit here both and go back and forth but in the end it won't make any difference or anything better. Both opinions are different and that's fine.

Re: CRTC bans locked phones and carrier unlocking fees as of December 1st 2017

DominicB
I Plan to Stick Around

This is a non-issue.  Buy your phones from the manufacturer unlocked.  Problem solved.

The CRTC should be dismantled.  The federal gov't should take steps to do so -- I recall there was some discussion about it.  They serve no purpose whatsoever now.  They cannot even tell me exactly what is regulated and what is not.

When everything was tightly regulated, they overdid it and threw their weight around like bullies, for no good reason.  It was like they were on a power trip.  Then they practically deregulated everything, annoying carriers and consumers -- exchange is "forborne" -- sorry.

Compared to the FCC, they are a joke (and the FCC has become a joke too).  The CRTC doesn't vet technology like the FCC does, and in my view, they are a toothless organization with no understanding of telecom technology.

E911 is a classic example.  THEY and cellular-fanatics (who dropped wireline at the speed of light) and corporations (everything must now be over eye pea) have compromised public safety.

Call 911 from a cell at home and see how fast they can find you if you have a stroke and can't speak your address, or you pass out before you can vs. if you had used a landline and your address flashed on their screen right from the get-go.

You can buy an iPhone from Apple and a blackberry from Blackberry -- unlocked, carrier-agnostic.  Do that.  Pay full price up front, and maybe all that money wasted on a new phone every 12-24 months would  instead go into something more useful instead of Apple's coffers or Google's.

 

Re: CRTC bans locked phones and carrier unlocking fees as of December 1st 2017

BS
I'm a Senior Advisor

Amazing how an announcement can let every opinion and emotion come to the surface about our opinions on locking, CRTC, regulation, etc.

 

How about we just say new regulations are coming, and in December we will see what will happen.

 

If I can say this, reading the dialogues, we have moved from the announcement and will Rogers end up charging us all in some manner, to back and forth interpretations (please remember that, an interpretation is just that - it doesn't imply right or wrong, it is just an interpretation.  I have my own on this discussion close to both but won't enter it - nothing to gain that I can see.

 

As we are told, let's keep it polite.

 

Just my opinion.

 

Bruce

Re: CRTC bans locked phones and carrier unlocking fees as of December 1st 2017

Meowmix
I'm a Trusted Advisor

Hello @DominicB

Not everyone has  $700 - $1,400+ for a phone outright. Not everyone wants to max out their cards for a phone so they can pay their credit cards or not pay for it. Remember the devices are not cheap now. 


Carriers / small authorized dealers and the rest give out phones for free for a 2yr term and that brings many to get them as they might not have money as a i said above.

I have money but do not spend that much on a phone. I call Rogers and see what they can do. Offers or not i wont pay that much unless its for a down payments towards a phone or car. That is worth it for me. Again not everyone has that type of money to spend or want to max out their cards for it.

 

In the end this is something welcoming to us that get or got a phone on a contract which is locked and now can get it unlocked December 1st for free.