I just got the cgn3 Hitron and when I go into the address 192.168.0.1 I can login, but then cannot click any link. It keeps me on the one page and nothing works.
How am I able to configure my settings?
Thank you.... clearly I am not so savvy..... Have looked at the USB but do not for the life of me see where I can change the WEP
You should be able to access the gateway settings through 192.168.0.1. For help to setup your wireless network please click the following link.
I just started a 150/() plan with Rogers. Everything works fine but I can't reliably access the modem to change some settings. First, I managed to change the IP to 192.168.2.1 and I also disabled WiFi. Now if I login to the modem using the default login I get a page. If I try to change to another tab, say the Port Forwarding one, then the web server in the modem stops responding and I log out. Even the log out isn't clean. Basically I can't change anything unless it's on the page when I first log in. I am logging in via a wired connection. The Internet connection is great but it would be nice to deal with the web interface. Could it be the result of changing the modem's IP to 192.168.2.1? Is the modem defective?
Also, was I supposed to get a username/password for connecting to the Rogers' network?
Edit: I finally managed to get to the Port Forwarding tab using an iPad but I had to wait quite a while between failed attempts. Very rough configuration settings' interface.
The user interface for the CGN3 is slow, no doubt about that. I suspect that you might have firmware version 126.96.36.199 loaded. That can be confirmed on the Status page which is the first page you see when you log into the modem. If so, take a read thru the following summary for that version:
When you are changing pages or tabs, select the next tab and wait for it to load before selecting another tab. If you don't wait, I've found that the CGN3 can't keep up to the page changes that you select. Eventually it just hangs on an incomplete page.
Firmware version 188.8.131.52 should be pushed out to your modem within the next three to four days although it should only take 48 hours. if after that that point in time the update still has not arrived, call tech support and ask to have it pushed out to the modem. This version resolves the issue of port throttling with 10/100 Mb/s device ports as described in the summary.
Don't use the Setup USB drive that comes with the modem. Get rid of it. If you have to make any changes, log into the modem and make that changes through the user interface. If you really need a guest network, you would be much better off buying a good third party router to do that.
You don't need a password for the Rogers network. The cable modem is online all the time, unless of course you decide to leave it powered down.
If you need help with anything, don't hesitate to ask.
When you say modem IP are you referring to the defult gateway as you can't change your modems IP address. if you have changed your defult gateway you may have issues while inside the HITRON cgn3 firmware as I know that it doesnt like any changes made. I would suggest give it a simple factory reset and reset it back up. sometimes factory resetting will also push any firmwares that are pending your way. check on the status to see what firmware you do have.