There appears to be broken links on the rogers website. After logging in and going to MyRogers the services drop down window doesn't show anything.
Also when you go into profile and try accessing the products and services section it just reverts you back to the overview page.
May want to get your techs to look into this and fix it.
Using a Galaxy S4 chrome browser. Tried Firefox and same issue.
Solved! Solved! Go to Solution.
Thank you for your post, I've tried replicating the issue on a Galaxy S5 with Chrome browser, but I'm able to browse through all the pages fine. Do you have the same issue on a desktop browser? Have you tried using the MyRogers app for your Galaxy S4 yet, I think the app is a good choice for mobile devices.
@caboose187 I just went through this with Firefox for a couple of days. No idea what caused it, but others were having the same problem. Clearing recent history and Rogers cookies fixed it.
Thank you for the screenshot, it may appear like it's going back to Account Overview page, but in fact it has opened your Products down below, you have to scroll down and you will see it.
Thank you for understanding.
Thank you for your patience, I can check your profile, addressing the issue requires to access your account. I’m going to send you a private message from CommunityHelps. Please check our message via the envelope icon that appears on the top right-hand side of your screen when you are logged in to the forums.