Blurry BBM Display Picture

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I'm Here A Lot
Posts: 6

Blurry BBM Display Picture

Im having problems with my BBM display picture on my new bbz10. No matter what picture i use it shows up blurry to me and my friends. I have other friends who are also using bbz10 and their pictures are fine and clear. Help!!!

 

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I'm a Trusted Advisor
Posts: 32,018

Re: Blurry BBM Display Picture

Hello Sylvia1981

This has been a issue with a few  Blackberry Z10's running the new software. It should be fixed on the new update but no one knows yet if Blackberry has noticed this. There has been a thread made on Crackberry about this. It would be best to go on there & ask about it seeing as this is not a Rogers problem but a Blackberry issue.

http://forums.crackberry.com/blackberry-z10-f254/blurry-display-pic-bbm-795109/

 

http://forums.crackberry.com/blackberry-z10-f254/blurry-bbm-display-pic-z10-787777/

I'm Here A Lot
Posts: 6

Re: Blurry BBM Display Picture

Thanks for the info. I'll wait for the next update

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