Blackberry 10 Phone Questions / Reservation Numbers

[Meowmix]

Hello Everyone.

Rogers this morning did something i never believed they would have done. They opened up the reservation line for the Blackberry 10 device. No hardare picture / spec info has been give. You are ONLY able to reserve the device. There is $40 reservation fee that will be added to your account BUT it will be credited back ONCE the device has been shipped or the reservation has been cancelled. You will need to pick the store you want it to be shipped to as well. You can change the store while its in OPEN status.

For Business / Corporate clients, Log into your Business / Corporate account & do it from there. Here is the link : http://www.rogers.com/business/on/en/smallbusiness/

I am #64. I was going to do it earlier but was busy with work. Hurry UP!!!!!!!!!!

Any questions? I will be happy to answer them for you. 🙂

* The Rogers Reservation System FAQ can be found here : http://www.rogers.com/web/Rogers.portal?_nfpb=true&_pageLabel=support_results&_nfls=true&setLanguage...

** I would also like to add this for anyone to read as well:

" Note that use of the Reservation System does not guarantee that you will receive the device before everyone else. We will, however, do our best to get the device to you as soon as possible. In order to secure a place in our reservation line, a reservation fee of $40.00 plus taxes will be applied to your next Rogers invoice and will be credited back to your account when your device is shipped from our warehouse or when your reservation is cancelled."

****Edited Labels****

[Meowmix · Accepted solution]

Hello donttrusttheb

Actually you are wrong. This is NOT a pre order. It's a reservation and it fully says on the page and on the FAQ that you may NOT get the Device before anyone else. That being said, if the manufacturer does not send enough units, the carrier can not do anything. Also let's say RIM sent 5,000 units. Half goes to the stores and the other half gets divided to the call center and the reservations. This is how it works.

[Gdkitty]

These are just for personal reservations, correct?

We are a BB shop here and work, and are likely to upgrade a few business users.

[Meowmix]

Hello Gdkitty

That is correct. If you have a business account, you will need to log in here & do it from here:

http://www.rogers.com/business/on/en/smallbusiness/

[rmarghi]

Hi there,

Just wondering - is this only for the "L" (full touch screen model) or is the reservation also good for the "N" (QWERTY/touch device)?

Thanks!

[Meowmix]

Hello rmarghi

This reservation is ONLY for the Blackberry 10 L device ( All touch phone). Blackberry is set to announce the touch and keyboard on or aftet the release of the L version. There will be a separate reservation for that.

[ggidora]

I have tried numerous times to reserve my BB 10 online but everytime I get to the end I cannot submit the request. No URL is displayed on the screen, it seems to be a dead link when I click on suvbmit. Very Frustrating!!!!

[Meowmix]

Hello ggidora

Which browser are you using? Its known that the reservation system sometimes does not work with some internet browsers

[guy77]

@rogers

It doesn't work in IE9 browser. I just tried. Not making it very helpful for people trying to buy your products and services.

[Meowmix]

Hello rogersguy77

Try using Firefox and or Chrome. Its been a known issue that the reservation system does NOT work well with IE9.

[guy77]

@Meowmix. 

I probably will try on chrome tonight...but it's likely that a lot of other people wouldn't bother to continue with the reservation after this initial resistance and frustration.

Wouldn't it make sense for the reservation system to function on IE9 seeing as its the stock browser on something like 70% of all operating systems?  Or failing adapting your systems to browsers, perhaps since it is a "known issue" you could put a notice on the page that the reservation system will not work with IE9?  Would prevent alot of fist-wringing and other frustration.

Thanks