BlackBerry 9700 and 2009 Range Rover Connection Problems

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I've Been Around
Posts: 1

BlackBerry 9700 and 2009 Range Rover Connection Problems

Although I can pair my BlackBerry 9700 with my 2009 Range Rover built in Bluetooth, the connections keeps dropping off during conversations.  How do I fix this problem?

 

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Retired Moderator
Retired Moderator
Posts: 497

Re: BlackBerry 9700 and 2009 Range Rover Connection Problems

What we are left with is pairing your Blackberry with another bluetooth device. This will let us know if the problem is coming from the Blackberry or the Range Rover. If you do not have one handy you can go to any Rogers store to perform this test.

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Retired Moderator
Retired Moderator
Posts: 497

Re: BlackBerry 9700 and 2009 Range Rover Connection Problems

Hi FredKlein,

 

Have you tested this connection with any other device? This will let us know if the problem is coming from the device or car.

 

If the problem comes from the device you can perform a software reload to try and fix the issue.

If the problem comes from the car you would need to contact the manufacturer.

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I've Been Here Awhile
Posts: 2

Re: BlackBerry 9700 and 2009 Range Rover Connection Problems

I have paired a Motorola V9m with the 2009 Range Rover and the connection works great.  A Rogers Tech tried pairing the BlackBerry 9700 with the Range Rover and had the same problem with the connection dropping off while talking, but the Tech insisted that there was nothing wrong with the BlackBerry device.

Highlighted
Retired Moderator
Retired Moderator
Posts: 497

Re: BlackBerry 9700 and 2009 Range Rover Connection Problems

What we are left with is pairing your Blackberry with another bluetooth device. This will let us know if the problem is coming from the Blackberry or the Range Rover. If you do not have one handy you can go to any Rogers store to perform this test.

View solution in original post

I've Been Here Awhile
Posts: 2

Re: BlackBerry 9700 and 2009 Range Rover Connection Problems

I have paired the BlackBerry with a Motorola T505Bluetooth device and it works fine.