Benefits of WiFi Calling?

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gp-se
I'm an Advisor
Posts: 1,130

Re: Benefits of WiFi Calling?


@Mikenic wrote:

Rogers Cell Phone WIFI Calling Long Distance Charges

 

When I first heard about the new phone WIFI offering from Rogers I activated it on my cell phone, after reading their Q & A section, and made long distance calls assuming there would be no long distance charges like when using "Whats App". to my surprise I was charged long distance on my next bill.

So my question is "WHAT IS WIFI CALLING USED FOR??". I COULD HAVE DEACTIVATED THIS FEATURE AND MADE THE CALLS ON THE ROGERS NETWORK. THIS NEW OFFERING IS VERY MISLEADING!


WiFi calling is not VOIP. 

I don't see anything misleading about WiFi calling, here is the Rogers FAQ:

https://www.rogers.com/customer/support/article/rogers-wi-fi-calling-faqs

 

Basically WiFi calling is used in area with poor cell reception, it uses minutes from your normal monthly plan just like if you made the call using a cell tower. There is no mention of long distance being included/free when using WiFi calling.

 

If you wanna make calls while traveling then you would need to have a long distance plan, or use a VOIP client like WhatsApp, Skype, etc.  



samleung
I've Been Here Awhile
Posts: 2

Re: Benefits of WiFi Calling?

It is working as advertised.  I am using it extensively - at home where the cellular reception is poor.  I also use this when I am traveling out of the country.  It works great - you can answer phone calls to your number without roaming charge.  The only caveat is to make sure your phone is displaying "Rogers Wi-Fi" when you receive the call.     The same applies for calls to anywhere within Canada (providing that you have the national calling feature).  


I used the feature when I was abroad in places like Kenya, Tanzania, Austria, Cazch, and France so far this year with great savings.  Usually I bought a local SIM card and use another phone as a Wifi Hotspot and connect my Rogers phone via Wifi to it.  Works like a charm. 

 

I made a mistake once and called when the wifi reception was poor (that was in Tanzania) and I was saddled with a $80 phone call (Rogers roaming charge is outrageous). 

 

I know that the Telus implementation is different - my wife uses Telus and the wifi calling is disabled once you are outside of the country.  I suppose you maybe able to defeat that by using a VPN connection but I haven't tried.

 

Hope this helps.