Battlefield 4, and new Gateway problems

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I'm a Reliable Contributor
Posts: 579

Battlefield 4, and new Gateway problems

Hello, about 2 months ago I had got the Rogers Wi-Fi Modem and my ping for playing games such as League Of Legends was at a stable 85-88, however that modem was giving my router trouble because it wasn't working well with it. In battlefield 4, when I tried to join a game it would always lead me to the same server. So, I went back and replaced the Wi-Fi Modem to the Advanced Wi-Fi Modem which was the best one they had. This time, it had no problem  with my router, but I still kept joining the same battlefield 4 server and my ping in League Of Legends went up from 85 to 97. I am not sure why this is happening because I was expecting to get the same ping as with the other Modem, and was expecting to solve my problems with Battlefield 4. Is there any way I could fix this issues?  Before all of this, I had the old cisco gateway which was provided by rogers.

 

(Advanced Wi-FI Modem is the Hitron CGN3-ROG)

 

 

***edited labels***

Resident Expert
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Posts: 13,917

Re: Battlefield 4, and new Gateway problems

That its doing it on BOTH modems.. sounds like your battlefield 4 issue.. might be something else.

As for the ping part... some people have noticed with the CGN3 (advanced modem) that the pings are a LITTLE higher (not huge, but like 10+ like you have noticed.. than normally would be.

Anyone that has put their OWN router in , with the unit in bridge mode.. says that it disapears... so i am guessing its some lag, etc on the CGN3's routing side.



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Posts: 928

Re: Battlefield 4, and new Gateway problems


@eddiethefunnyon wrote:

Hello, about 2 months ago I had got the Rogers Wi-Fi Modem and my ping for playing games such as League Of Legends was at a stable 85-88, however that modem was giving my router trouble because it wasn't working well with it. In battlefield 4, when I tried to join a game it would always lead me to the same server. So, I went back and replaced the Wi-Fi Modem to the Advanced Wi-Fi Modem which was the best one they had. This time, it had no problem  with my router, but I still kept joining the same battlefield 4 server and my ping in League Of Legends went up from 85 to 97. I am not sure why this is happening because I was expecting to get the same ping as with the other Modem, and was expecting to solve my problems with Battlefield 4. Is there any way I could fix this issues?  Before all of this, I had the old cisco gateway which was provided by rogers.

 

(Advanced Wi-FI Modem is the Hitron CGN3-ROG)


Okay, I'm a bit confused.

 

Can you give us a list of every device between the coax cable and your computer running BF4? and whether they are wired or wireless?

 

e.g. CGN3 (bridged) <-> Router X <-> Linksys Ethernet switch <-> computer running Intel GbE wireless card



I'm a Reliable Contributor
Posts: 579

Re: Battlefield 4, and new Gateway problems

Hey, thanks for trying to help me out so far. @VivnienM CGN3 (Gateway;wireless/wired and is connected to my computer) <-> TP-LINK N600 Router (Wireless) 

 

In terms of the Battlefield 4 issue with the modem, it started happening with the 2 Modems that were made by Hitron: (Wifi-Modem 2, CGN3-ROG). I have tried repairing my game and nothing seemed to work; i even tried reinstalling the game.  I also have tried porting the required ports in Battlefield 4 if i was experiencing issues. 

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Posts: 928

Re: Battlefield 4, and new Gateway problems


@eddiethefunnyon wrote:

@Hey, thanks for trying to help me out so far. @VivnienM CGN3 (Gateway;wireless/wired and is connected to my computer) <-> TP-LINK N600 Router (Wireless) 

 

In terms of the Battlefield 4 issue with the modem, it started happening with the 2 Modems that were made by Hitron: (Wifi-Modem 2, CGN3-ROG). I have tried repairing my game and nothing seemed to work; i even tried reinstalling the game.  I also have tried porting the required ports in Battlefield 4 if i was experiencing issues. 


Okay, take a deep breath, and let's start examining this more closely.

 

First, what did you have before you got the CGN2? (The first Hitron modem)?

 

And is the TP-Link set up strictly as an access point, with the CGN2/CGN3s doing all your 'routing'/NAT?



I'm a Reliable Contributor
Posts: 579

Re: Battlefield 4, and new Gateway problems

@VivienM  

 

Before I got my CGN2, I had a SMC networks modem.

 

Yes, the TP-Link is set up as an access point, with no devices connected using the ethernet cable. 

Resident Expert
Resident Expert
Posts: 6,107

Re: Battlefield 4, and new Gateway problems

Is the DHCP server turned off in the TP-Link router and have you considered running the CGN3 in Bridge mode with the TP-Link running in router mode.



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Posts: 579

Re: Battlefield 4, and new Gateway problems

No, the DHCP server is not turned off in the TP-Link router so as UPnP. I think I have probably fixed the problems for the TP-Link for it needed a firmware update. As for the CGN3, I did run it on bridge mode but that didn't seem to fix problems. The ping still seemed to stay. And yet again, I am still joining the same server in battlefield 4...... it's frustrating. 

I'm a Reliable Contributor
Posts: 579

Re: Battlefield 4, and new Gateway problems

Are these signal strengths fine for the Advanced Wi-Fi modem? 

 

Downstream Overview Port ID Frequency (MHz) Modulation Signal strength (dBmV) Signal noise ratio (dB) Channel ID 1 651000000 256QAM -4.000 36.387 10 2 591000000 256QAM -2.800 37.636 1 3 597000000 256QAM -3.400 37.356 2 4 603000000 256QAM -3.300 37.636 3 5 609000000 256QAM -2.500 37.356 4 6 615000000 256QAM -3.500 37.356 5 7 621000000 256QAM -3.300 36.387 6 8 633000000 256QAM -3.800 36.610 7 9 639000000 256QAM -2.700 37.356 8 10 645000000 256QAM -3.100 36.844 9 11 657000000 256QAM -3.900 36.387 11 12 663000000 256QAM -4.000 36.610 12 13 669000000 256QAM -3.400 36.610 37 14 675000000 256QAM -2.600 36.610 38 15 681000000 256QAM -4.600 36.387 39 16 687000000 256QAM -3.400 36.387 40 17 693000000 256QAM -4.000 36.387 41 18 699000000 256QAM -4.200 36.387 42 19 705000000 256QAM -3.000 37.356 43 20 711000000 256QAM -4.700 36.610 44
Upstream Overview Port ID Frequency (MHz) BandWidth Modulation Type Signal Strength (dBmV) Channel ID 1 23700000 6400000 ATDMA 46.750 3 2 30596000 6400000 ATDMA 44.750 2 3 38596000 3200000 ATDMA 43.750 1
Resident Expert
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Posts: 13,917

Re: Battlefield 4, and new Gateway problems

Are you as well able to get the IP of the servers your trying to connect to?

Then can you do a traceroute and pathping to those addresses?

Just to eliminate something going on inbetween rogers, or even along the way. See if the issue more stems outside the house sort of thing.