The warranty does cover it BUT Rogers needs to send it into repair and have the repair facility change the batteries for u. The stores will not do it. The repair facility will take sometimes 2-4 weeks to send ur device back.
The store it self isn't allowed to change the batteries for u but they will tell u to buy a new one.
Yes i understand that BUT for Rogers to replace the batteries, they need to send it into the repair facility so they can change the batteries for you. The stores have no way and are not allowed to change the batteries for you as they only have batteries to sell, not to give out for warranty issues.
This is the only way to get a battery from them. All carriers do this.