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BBM not working in 3G.

Smiley21
I Plan to Stick Around

I have a Blackberry 9700. Around the hours of 5-7pm.. The Blackberry Symbol beside the 3G disappears.. so bbm stops working, msn and even browsing. I called rogers atleast 3 times.. and they refreshed my 3G data. Yeah it worked they told me what to do. But I changed my mobile network to 2G and it all starts working again.

 

My calling, texting works. But just not bbm and other third party applications.

 

Help me out?

 

It's been happening to my 2 brothers and my friend.

 

What's going on.

 

***edited labels***

2 REPLIES 2

Re: BBM not working in 3G.

Senna
I Plan to Stick Around

Hello,

 

I don't know if this is going to be too much help but a friend of mine had a similar issue.  He ended up backing up to his desktop manager, and then re-installing the BBM.  He ended up having to re-add his contacts as well, and yes, it's a PITA but seemed to work for him.

 

Good luck!

Smiley Happy

Re: BBM not working in 3G.

RogersErin
Community Manager (Retired)
Community Manager (Retired)

Thanks for the tip Senna.

 

 

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