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Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Meowmix
I'm a Trusted Advisor

Hey everyone!!Smiley Happy

I am posting this now as tomorrow i will be unable to come online due to some family appointments i have Smiley Sad

 

Once again its the time of the year that Apple will be announcing their new iPhone line up. I am happy to announce that iPhone 8 / 8 Plus and iPhone X will be announced tomorrow! As for the specs, They are rumored to be the iPhone X will have a OLED wrap around display near bazel-less and have 3GB of RAM and wireless charging as per the rumors. The iPhone 8 / 8+ will have similar body and display as the iPhone 7 and newer technology such as new camera / Face unlocking and more! Will update this tomorrow when i can! The names to be rumored as per what the IOS11 beta has shown and also some of the features! Again i will try and update the thread tomorrow when i can! 

 


1). Once Rogers has announce when they will add the Apple iPhone 8 / 8+ and iPhone X to the reservation list & the day comes, sign into your My Rogers account - Product & Services – Wireless & you will see a Red wording saying “Device Reservation" on the main page. Click that & it will take you to the page. Once there you will need to pick which device you want, iPhone 8 Black and what other colors they may release it on. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues .

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.
- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.
- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.
- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online.


2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.


3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do remember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level on the account but some stores will decline it.


For frequently asked questions about the Rogers Reservation System, please click here Rogers Reservation FAQ


4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues / confuses about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

 

5). They also started last year a pre ordering system done online being charged on your CC ( Credit card) imminently and having the device shipped to your home instead. Last year with the iPhone 7 / 7 Plus the ones that picked this way got it the day of launch or day after launch but only a few did. Not everyone.  This way is a good way but sadly u do not see any status updates like u do with the reservation system and only get a confirmation email and a shipment email. ( some did not get any email until the unit got shipped with QMS or UPS). Please do remember. Using the SHIP TO HOME option does NOT give u any insight of updates or status. You will only get notified when it ships out. 

Let's make this thread the only thread for the iPhone 8 / 8+ iPhone X  please and if you guys have any questions, don't hesitate to ask me and I'll gladly be able to help!Smiley HappyCat Happy

2,945 REPLIES 2,945

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

audiojedi
I've Been Here Awhile

I just went from #213 to in progress for 256gb silver, so they must've gotten a bunch of those now too!

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

darthrez
I Plan to Stick Around

Any idea why this is happening? I was suppose to get it on Friday now its not here until the 9th. 

 

 

 

Concord,  ON,  Canada11/03/201718:46Departure Scan
Canada11/02/201721:00 (ET)Order Processed: Ready for UPS

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

tecnobrat
I Plan to Stick Around

@darthrez wrote:

Any idea why this is happening? I was suppose to get it on Friday now its not here until the 9th. 

 

 

 

Concord,  ON,  Canada11/03/201718:46Departure Scan
Canada11/02/201721:00 (ET)Order Processed: Ready for UPS

@darthrez I would contact UPS, they would be the only ones who can tell you.  Seems odd tho.

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Over the years I've owned a iPhone 3g, 4, 5, 6+, 7.... waiting on my iPhone X 256GB Silver.

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

tecnobrat
I Plan to Stick Around

Hey @audiojedi

 

Out of curiosity, when did you originally reserve?

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Over the years I've owned a iPhone 3g, 4, 5, 6+, 7.... waiting on my iPhone X 256GB Silver.

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

audiojedi
I've Been Here Awhile

Hey @tecnobrat 

 

I reserved at around 5:50am PST on Oct 27th. I have a regular account, not a business one if that helps

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

I was 798 yesterday and now at 430 for x 256 Silver...yay!

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Meowmix
I'm a Trusted Advisor
Hello @darthrez

Seems like UPS has a issue going on with their their systems or their transport. Contact UPS and see what they say. Put a investigation as well.

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Meowmix
I'm a Trusted Advisor
Hello @audiojedi

Yes they got a small shipment from Apple this morning!

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

darthrez
I Plan to Stick Around

UPS is saying package was suppose to be here yesterday and to have Rogers put in an investigation.

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Meowmix
I'm a Trusted Advisor
Hello @darthrez

Contact Rogers and speak to a manager and have them figure this out. If they won't then speak to a OOP. They should be able to resolve this.

This is a missing phone at the moment.

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Joshman2
I Plan to Stick Around

Anyone know what the wait times are for the 64 GB space grey. I am 174 in line, anyone close to me?

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Joshman2
I Plan to Stick Around

I am 174 and not in progress how about you

 

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Meowmix
I'm a Trusted Advisor
Hello @Joshman2

To be honest it can be any day now. Just sit and be a bit more patient and u will get it :).

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

iSayBoourns
I Plan to Stick Around
My 256gb Silver changed to “in progress” not too long ago today. How long of a window is it generally from “in progress” to pick up in store?

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Meowmix
I'm a Trusted Advisor
Hello @iSayBoourns

It can take 3-5 business days to ship out.

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

iSayBoourns
I Plan to Stick Around
Ok cool!

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Shrunk
I Plan to Stick Around

Just went into Telus and checked my new phone. It's true..the iPhone X's are shipping unlocked 🙂 I had to double check because when I asked a Rogers rep he said NO, they are all LOCKED and they will be locked until you phone and request it be unlocked. He was wrong!

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Meowmix
I'm a Trusted Advisor
Hello @Shrunk

As said before, both my iPhone 8 Plus and Blackberry KeyOne came factory unlocked. So all carriers would be following suit!..

Enjoy!

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Shrunk
I Plan to Stick Around

Wish the reps were a little more knowledgeable. He was actually rude about it! Like how dare I even THINK that my phone was unlocked, and he refused to check for me. Told me to go to Telus!

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Meowmix
I'm a Trusted Advisor
Hello @Shrunk

Yeah some Rogers reps are like this. This is why many don't go to Rogers stores anymore. They hire rude and not knowledge people and they wonder why many have issues.

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

tecnobrat
I Plan to Stick Around

I ordered my 256GB Silver on Nov 1, 2017 at 10 AM PDT and I just got the email that changes have been made to my account, and the new IMEI is showing on my account.  ITS HAPPENING!

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Over the years I've owned a iPhone 3g, 4, 5, 6+, 7.... waiting on my iPhone X 256GB Silver.