I was able to add AC+ over live chat as well. First time adding extended warranty. Phones are getting ridiculously expensive so I'm into a 2 year lifecycle now so I thought might as well add AC+. Monthly payment and cheaper with Rogers is a no brainer.
My corporate iPhone X is currently In Progress (Activation)
When can I expect to receive the phone?
This forum has been of great assistance to anyone ordering the iPhone X through Rogers. Shout out to Meowmix for all his dedication and hard work.
Luckily, I was able to reserve two iPhone X's for my wife and I to pick up on launch (#10 64GB Silver and #24 64GB Grey).
I opened the devices when I got home and everything seemed perfect. However, I've come across an issue with it's bluetooth connectivity (done all troubleshooting to confirm it's a defect and not related to a specific headset or accessory) and I've contacted Apple chat about the issue. They've recommended that I go to the Rogers store I purchased from and they will be able to replace/refund the device as it is a defect and I'm within the 15 days. My concern is that Rogers obviously won't have stock to replace the device for at least a few weeks.
I'm wondering if anyone has had any similar issues in regards to receiving a defective device and how have you gone about to fix the issue?
Second question in regards to Apple Care. I've got device protection with the plan as it also covers theft / stolen devices. Am I still able to add Apple Care through Rogers? I know I can through Apple directly for 60 days.