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Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Meowmix
I'm a Trusted Advisor

Hey everyone!!Smiley Happy

I am posting this now as tomorrow i will be unable to come online due to some family appointments i have Smiley Sad

 

Once again its the time of the year that Apple will be announcing their new iPhone line up. I am happy to announce that iPhone 8 / 8 Plus and iPhone X will be announced tomorrow! As for the specs, They are rumored to be the iPhone X will have a OLED wrap around display near bazel-less and have 3GB of RAM and wireless charging as per the rumors. The iPhone 8 / 8+ will have similar body and display as the iPhone 7 and newer technology such as new camera / Face unlocking and more! Will update this tomorrow when i can! The names to be rumored as per what the IOS11 beta has shown and also some of the features! Again i will try and update the thread tomorrow when i can! 

 


1). Once Rogers has announce when they will add the Apple iPhone 8 / 8+ and iPhone X to the reservation list & the day comes, sign into your My Rogers account - Product & Services – Wireless & you will see a Red wording saying “Device Reservation" on the main page. Click that & it will take you to the page. Once there you will need to pick which device you want, iPhone 8 Black and what other colors they may release it on. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues .

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.
- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.
- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.
- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online.


2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.


3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do remember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level on the account but some stores will decline it.


For frequently asked questions about the Rogers Reservation System, please click here Rogers Reservation FAQ


4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues / confuses about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

 

5). They also started last year a pre ordering system done online being charged on your CC ( Credit card) imminently and having the device shipped to your home instead. Last year with the iPhone 7 / 7 Plus the ones that picked this way got it the day of launch or day after launch but only a few did. Not everyone.  This way is a good way but sadly u do not see any status updates like u do with the reservation system and only get a confirmation email and a shipment email. ( some did not get any email until the unit got shipped with QMS or UPS). Please do remember. Using the SHIP TO HOME option does NOT give u any insight of updates or status. You will only get notified when it ships out. 

Let's make this thread the only thread for the iPhone 8 / 8+ iPhone X  please and if you guys have any questions, don't hesitate to ask me and I'll gladly be able to help!Smiley HappyCat Happy

2,945 REPLIES 2,945

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Meowmix
I'm a Trusted Advisor
Hello @bahmed

You can't. I am a former employee of Best Buy and I can tell you their systems don't let them do the upgrades or activations for business or corporate customers.

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

bahmed
I Plan to Stick Around
I’m not talking about BestBuy. I’m talking about BestBuy Mobile only shops.

I just did today at BestBuy Mobile at Limeridge Mall Hamilton, Ontario.

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

nasa25
I'm a Trusted Contributor
@ragu13

Yeah it’s $9 a month for AC+

$33 less than paying $249 at once to Apple. Quite a good deal

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Meowmix
I'm a Trusted Advisor
Hello @bahmed

Weird because those systems are the same as the Best Buy lotions... They run the same software and coding. Maybe your account wasn't as high as most in business and or corporate and thus why u got it. Worth a shot though.

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

bahmed
I Plan to Stick Around
Actually have to call Rogers to upgrade. They can’t do from their end only becuase they need some kind of codes. But they do upgrade business line and there were other business customers as well.

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Meowmix
I'm a Trusted Advisor
Hello @bahmed

Hmm weird but atleast u got it.

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Arjun873
I Plan to Stick Around

@dannyt275

 

Did you have to cancel your  corporate order before going to  bestbuy, or did bestbuy cancel it for you?

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

bahmed
I Plan to Stick Around
There’s NO need to cancel your business ot corporate plan. Before you goto store just call rogers helpline and upgrade your plan to whatever new plan you want. Then goto BestBuy Mobile Only Store and NOT BestBuy Store.

Now all you need to do is tell them that you want to do phone upgrade on your BUSINESS LINE. That’s it. They will take care of it as long as they have phone.

They will call some rogers helpline for dealers and then they will do all upgrades and even plan changes with help of Rogers Rep on phone with them. I actually asked them to add monthly AppleCare+ they did.

The guys at BestBuy Mobile in Limeridge Mall, Hamilton are so nice. I called them to check if they have iPhone X 64GB and to ask if they upgrade phones on business lines. I asked if they can hold a phone for me for 30min and the nice lady said no problem 😁

These guys at BestBuy Mobile only shops only deal with mobiles so they are more friendly and will spend all the time they need to make sure everything is done correctly.

There were other two fellows doing business line upgrades on Rogers and Bell. So give it a try.

Make sure you call them first and ask if they do phone upgrades on Business lines.

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

ragu13
I Plan to Stick Around
I was on Apple last night and when I checked for AppleCare it’s actualky said 299???

Did they increase the price without telling anyone?

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Meowmix
I'm a Trusted Advisor
Hello @ragu13

Rep seemed misinformation at the Apple store. It's $249 as per their site.

https://www.apple.com/ca/shop/product/S6367Z/A/applecare-for-iphone-x

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

albert705
I've Been Here Awhile

Hello everyone,

I'm at position 21 for a space gray iPhone X 256gb and my status is always "open".

News?

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Meowmix
I'm a Trusted Advisor
Hello @albert705

Most likely sometime this week coming or the next. Seems like even Apple is out of 256GB models.

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

albert705
I've Been Here Awhile

Thank's

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

nasa25
I'm a Trusted Contributor
Hey meow,

About the AC.....do you know if the price we agreed to is locked in for 2 years or can Rogers change it with due notice?

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Meowmix
I'm a Trusted Advisor
Hello @nasa25

You are locked into it. You can cancel the agreement at any time.

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Meowmix
I'm a Trusted Advisor
Hello @albert705

You are welcome!

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

GibMcFragger
I'm a Reliable Contributor

Ok. So. After two trips and 3hrs+ of wasted time, I now have my iPhone X.

I called Rogers retentions, and they couldn't do anything about the 30 day hardware wait, even though it was THEIR rep that misinformed me.

I said forget Rogers, and tried to port out to Telus.

Well you can't port a number out of any carrier for 30 days after porting in. 

I ended up opening up a Telus Mobility account under a new number, and got the iPhone X.

After 3 weeks, I am going to port my number out of Rogers and into my new Telus account, and cancel Rogers.

What a pain.

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

fozi16
I've Been Around

I am in position 1639 for Iphone X Grey 64GB. When can I expect to get it?

 

Thanks.

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Meowmix
I'm a Trusted Advisor
Hello @fozi16

I would within 1 month or so.

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

alim_m
I've Been Here Awhile

Moved about 20 spots between Friday and today, are these cancellations or is Rogers processing phones one by one? 

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Meowmix
I'm a Trusted Advisor
Hello @GibMcFragger

Good choice. It seems Rogers couldn't so much so someone else did. Have fun with your toy!!