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Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Meowmix
I'm a Trusted Advisor

Hey everyone!!Smiley Happy

I am posting this now as tomorrow i will be unable to come online due to some family appointments i have Smiley Sad

 

Once again its the time of the year that Apple will be announcing their new iPhone line up. I am happy to announce that iPhone 8 / 8 Plus and iPhone X will be announced tomorrow! As for the specs, They are rumored to be the iPhone X will have a OLED wrap around display near bazel-less and have 3GB of RAM and wireless charging as per the rumors. The iPhone 8 / 8+ will have similar body and display as the iPhone 7 and newer technology such as new camera / Face unlocking and more! Will update this tomorrow when i can! The names to be rumored as per what the IOS11 beta has shown and also some of the features! Again i will try and update the thread tomorrow when i can! 

 


1). Once Rogers has announce when they will add the Apple iPhone 8 / 8+ and iPhone X to the reservation list & the day comes, sign into your My Rogers account - Product & Services – Wireless & you will see a Red wording saying “Device Reservation" on the main page. Click that & it will take you to the page. Once there you will need to pick which device you want, iPhone 8 Black and what other colors they may release it on. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues .

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.
- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.
- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.
- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online.


2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.


3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do remember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level on the account but some stores will decline it.


For frequently asked questions about the Rogers Reservation System, please click here Rogers Reservation FAQ


4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues / confuses about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

 

5). They also started last year a pre ordering system done online being charged on your CC ( Credit card) imminently and having the device shipped to your home instead. Last year with the iPhone 7 / 7 Plus the ones that picked this way got it the day of launch or day after launch but only a few did. Not everyone.  This way is a good way but sadly u do not see any status updates like u do with the reservation system and only get a confirmation email and a shipment email. ( some did not get any email until the unit got shipped with QMS or UPS). Please do remember. Using the SHIP TO HOME option does NOT give u any insight of updates or status. You will only get notified when it ships out. 

Let's make this thread the only thread for the iPhone 8 / 8+ iPhone X  please and if you guys have any questions, don't hesitate to ask me and I'll gladly be able to help!Smiley HappyCat Happy

2,945 REPLIES 2,945

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

nasa25
I'm a Trusted Contributor
So retention’s was able to add $9/month Apple care to my account. The pop up saying full subsidy repayment required was just an error she said and she was able to override it.

I’m happy!

$9 per month for AppleCare on an iPhone X? I’ll take that all day long.

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Meowmix
I'm a Trusted Advisor
Hello @nasa25

Very nice!! Glad it worked out!

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Odelly
I Plan to Stick Around

@S-D

 

How early did you place your preorder? My coworkers placed it right after 8 am when it supposedly went live on RogersDirect, and they are on back order too with no indication of their place in line. Is there a way to find out what your wait list number is if you are on back order?

 

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

nasa25
I'm a Trusted Contributor
Does anyone know how AC+ works through the monthly option? I know it provides up to 2 accidental claims but say you use one or both of those claims, are you then locked into a 24 month term?

I’m just trying to ensure we get full AC+ coverage through this monthly plan.

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Meowmix
I'm a Trusted Advisor
Hello @nasa25

You can cancel it at any time. You aren't committed to a 24 month period for it.

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Iwas13
I've Been Here Awhile
I canceled my order for a 64 spacegrey this morning. Anyone in Winnipeg who can’t wait... go to Best Buy!!pemby and regent locations have some stock still... couldn’t believe. Didn’t until I saw it in person

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

@Rainforest99

From what I have seen on here the corporate plans are a thing of the past.  Plus how often does corporate plans get renegotiated? I have seen regular plans on here better than the corp plans. What are you paying monthly for your corporate plan?

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

for corporate plan users, anyone have any updates on their reservation? I'm stuck at #3 since reservation morning and no changes to status or emails for updates since...

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

ragu13
I Plan to Stick Around
@nasa25

So the 9 bucks a month is actual AppleCare+ or is it the Rogers protection plan? Can I still get it if I purchased directly through Apple?

If it is AppleCare+ for that cost, after a 24 month period, it’s close to 60 bucks of savings...how can they offer this

Am I missing something?

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Meowmix
I'm a Trusted Advisor
Hello @ragu13

Its AppleCare +. Not the Rogers protection. They email you a certificate for the AppleCare and it will take 24hrs to update on Apple's side.

Carriers have a deal with Apple to do this. Telus and Bell offer this too. So it makes sense.

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

ragu13
I Plan to Stick Around

@Meowmix

 

Why so cheap? Based on what I’ve read I’m not eligible since I received and activated yesterday and bought directly through Apple?

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

tb13
I Plan to Stick Around

Hi all,

 

The phone is ace!  Im sure your all enjoying or will be enjoying soon.

 

Anyone have experience with Rogers Device PRotection plan?  I took it over apple care + because i have lost phones before so wanted that extra coverage even though the deductible is a lot higher for accidential damage the AC+, which to be fair is more likely to happen than a loss.

 

Wandering if people have thoughts on this?

 

 

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Meowmix
I'm a Trusted Advisor
Hello @ragu13

Telus gave me the same deal with Apple Care and I got the email certificate which prices I have Apple Care in my on iPhone 8 plus. Checked with Apple and 24hrs it was added on their end.

Apple has agreements with carriers to do this. There really isn't any other explanation to be honest...


As for your cause, you would need to contact a manager and speak to them.

" AppleCare+ is amazing service and support from the people who know your iPhone and iPad best. AppleCare+ for iPhone or iPad offers additional coverage over the complimentary support provided to customers that purchase a new iPhone or iPad.

For $9 per month for iPhone and iPad, or $99 one-time fee for iPad only, AppleCare+ extends your coverage to two years from the original purchase date of your iPhone and adds up to two incidents of accidental damage coverage, each subject to a service fee plus applicable tax ($39 for screen damage, $129 for any other damage to your iPhone, or $49 for any damage to your iPad). Available from Rogers only on the same day of purchase. If you are buying your iPad or iPhone online, please call us at 1 888 ROGERS1 (764-3771) the same day of your purchase to request AppleCare+ for your device. AppleCare+ is available within 60 days of your iPhone or iPad purchase by visiting an Apple Retail Store or by calling 1 800 263-3394."

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Meowmix
I'm a Trusted Advisor
Hello @tb13

Rogers ( Asurion) works the same as AC+ however it's a $200 deductible upfront payment to get another device. That's how it works. They use Asurion for their plans.

Also the Rogers protection can be added on any device. AppleCare is only locked to a iPhone.

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

tb13
I Plan to Stick Around

200 for sure is steep!  Thanks for the info!

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Meowmix
I'm a Trusted Advisor
Hello @tb13

Indeed it is. Once you make the claim with Asurion, they want your CC Oor debit visa to get charged the $200 for her phone + taxes. The price goes down depending what phone but for the new ones it's $200.

Get AppleCare and save the time and money instead.

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

tb13
I Plan to Stick Around

Thanks @Meowmix

 

Its the lost phone piece that AC+ doesnt cover but Asurion/Rog Dev Prot does.

 

If i didnt have a bad history of loosing phones (even with Find my phone) it wouldnt be too bad!

 

However, i am having seconds thoughts because of deductibles, will have a think about, thanks for the info!

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

AC+ vs Rog. Dev. Protection is a tough decision. I just added AC+ after purchasing my device on the Oct 27th. There must be a grace period, especially with how expensive these iPhoneX phones are.

The good thing about the Rogers plan is that I would be paying only 8 dollars a month for it as my Value Pack would be included. So $13(Protection) - $5(V. Pack) = $8. I've only lost a phone once and came close to losing another one again. The AC+ doesn't cover that. 

I don't damage phones as I have always used otterbox cases which keep them in mint condition.  Once I get some good protection I might cancel my AC+. Losing this phone is what I'm most concerned with. 'Find my iPhone' is only as good as the phone is powered on or until it's wiped thru iTunes. Different strokes for different folks I guess.

 

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Jrsmithz
I Plan to Stick Around

@nasa25 wrote:
So retention’s was able to add $9/month Apple care to my account. The pop up saying full subsidy repayment required was just an error she said and she was able to override it.

I’m happy!

$9 per month for AppleCare on an iPhone X? I’ll take that all day long.

Niceee @nasa25 nice job fighting for it! 

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

dannyt275
I Plan to Stick Around

I was #13 on the corporate side for a 64GB Space Grey but was just able to go to Best Buy and get one and retain my same plan and discount. Whole thing was painless and I'm happy now! 

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

bahmed
I Plan to Stick Around
Just goto any best buy mobile store and upgrade. Call them and ask if they can upgrade phone on business line