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Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Meowmix
I'm a Trusted Advisor

Hey everyone!!Smiley Happy

I am posting this now as tomorrow i will be unable to come online due to some family appointments i have Smiley Sad

 

Once again its the time of the year that Apple will be announcing their new iPhone line up. I am happy to announce that iPhone 8 / 8 Plus and iPhone X will be announced tomorrow! As for the specs, They are rumored to be the iPhone X will have a OLED wrap around display near bazel-less and have 3GB of RAM and wireless charging as per the rumors. The iPhone 8 / 8+ will have similar body and display as the iPhone 7 and newer technology such as new camera / Face unlocking and more! Will update this tomorrow when i can! The names to be rumored as per what the IOS11 beta has shown and also some of the features! Again i will try and update the thread tomorrow when i can! 

 


1). Once Rogers has announce when they will add the Apple iPhone 8 / 8+ and iPhone X to the reservation list & the day comes, sign into your My Rogers account - Product & Services – Wireless & you will see a Red wording saying “Device Reservation" on the main page. Click that & it will take you to the page. Once there you will need to pick which device you want, iPhone 8 Black and what other colors they may release it on. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues .

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.
- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.
- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.
- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online.


2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.


3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do remember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level on the account but some stores will decline it.


For frequently asked questions about the Rogers Reservation System, please click here Rogers Reservation FAQ


4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues / confuses about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

 

5). They also started last year a pre ordering system done online being charged on your CC ( Credit card) imminently and having the device shipped to your home instead. Last year with the iPhone 7 / 7 Plus the ones that picked this way got it the day of launch or day after launch but only a few did. Not everyone.  This way is a good way but sadly u do not see any status updates like u do with the reservation system and only get a confirmation email and a shipment email. ( some did not get any email until the unit got shipped with QMS or UPS). Please do remember. Using the SHIP TO HOME option does NOT give u any insight of updates or status. You will only get notified when it ships out. 

Let's make this thread the only thread for the iPhone 8 / 8+ iPhone X  please and if you guys have any questions, don't hesitate to ask me and I'll gladly be able to help!Smiley HappyCat Happy

2,945 REPLIES 2,945

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

dbadakhs
I've Been Here Awhile
thanks for the help! much appreciated

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

nasa25
I'm a Trusted Contributor

@dbadakhs

 

you can't see general information about your line on myrogers?

 

All you're looking for is the device subsidy amount.  If it's $520+ then you know they've tagged a phone to your line.  Also your zero balance date will be early Nov, 2019. 

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Aperrotta
I Plan to Stick Around
Just got both my business orders shipped

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Meowmix
I'm a Trusted Advisor
Hello @Aperrotta

Great to hear!! Guess they rushed them out!

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

tonyf536
I Plan to Stick Around

@nat12345thanks for the heads up. mine updated to the (in progress) finalization as well

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

DowntownBen
I Plan to Stick Around

Mine has also been changed to finalization.. no shipping email yet. My Rogers account used to show my iPhone 7, now it is blank.

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

tecnobrat
I Plan to Stick Around

@nasa25 wrote:
I really wish Apple did Monday launches so if there’s a hiccup with shipping worst case you’ll have the phone by tues-wed as opposed to having to wait the entire weekend.

@nasa25 I'm gonna guess thats actually why Apple does it, but on the other side.  They need to ship the phones to stores, providers, etc etc, and if they have a Monday launch, they would need to make sure they are there before the weekend... and if not, their retail launch would be delayed.

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Over the years I've owned a iPhone 3g, 4, 5, 6+, 7.... waiting on my iPhone X 256GB Silver.

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Birdie11
I'm Here A Lot

Business account was #76 just changed to "Activation".

 

Hope it ships today 🙂

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Meowmix
I'm a Trusted Advisor
Hello @Birdie11

I hope so! Maybe they will use QMS!

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Dbkdbk
I Plan to Stick Around

Hi @Meowmix,

 

i was #995 for space grey x 256 and it now sits at 719.

 

based on your experience, would say weeks or months for the order?

 

thanks in advance for your help!

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

@MeowmixHonestly I can wait till Monday, I just want to see the words : SHIPPED !!!! 🙂

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Meowmix
I'm a Trusted Advisor
Hello @Dbkdbk


I would say in weeks it would come.

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Blackswan
I've Been Around
Hey, how do you check your status? I know was 138 when I ordered on the day of the launch at 6am. Where exactly in my rogers account would I see if there's a movement. Thanks!

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

nasa25
I'm a Trusted Contributor

@tecnobrat

 

yeah that makes sense.  Gives them more time to get product out to the necessary channels.  Plus I guess we all get to have the weekend to tune out the world and play with our new gadgets.  

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Prospect
I Plan to Stick Around

LoL.

 

If you had a Palm Pre/BB10 device, its nothing new.

 

Just a bigger screen. 

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

mrtoquick
I've Been Around
I had reserved through rogers. But didn't get in early enough for the first batch. So I went to best buy south common in Edmonton and picked one up. Barely any people showed up and they had plenty in stock. I noticed both southgate mall and wem were packed.

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Th1ef
I Plan to Stick Around

@mrtoquickThat's what I've been saying for a few days.... if your not business go to BEST BUY and start calling to see who has it. Just because you didn't get it from the reservation system doesn't mean you cant still get it today.

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

GibMcFragger
I'm a Reliable Contributor
Just called my local Best Buy Mobile. My phone is waiting for me! The next 5hrs of work is gonna SUCK, lol.

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

scott-5x5
I've Been Here Awhile

Mine was on its way until I got this classic notice: "We've incorrectly sorted this package which may cause a delay." So I'm back in hurry-up-and-wait mode. It's hilarious how we're all on pins and needles, like a bunch of kids on Christmas morning. 🙂

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

hvongpha
I've Been Here Awhile

I still haven't seen an out for delivery scan from ups. Is that normal? It still says in transit on time and the scheduled delivery date is today by end of day..

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

tonyf536
I Plan to Stick Around

@scott-5x5haha i just got notification my order from apple delivered, 5pm can't come fast enough