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Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Meowmix
I'm a Trusted Advisor

Hey everyone!!Smiley Happy

I am posting this now as tomorrow i will be unable to come online due to some family appointments i have Smiley Sad

 

Once again its the time of the year that Apple will be announcing their new iPhone line up. I am happy to announce that iPhone 8 / 8 Plus and iPhone X will be announced tomorrow! As for the specs, They are rumored to be the iPhone X will have a OLED wrap around display near bazel-less and have 3GB of RAM and wireless charging as per the rumors. The iPhone 8 / 8+ will have similar body and display as the iPhone 7 and newer technology such as new camera / Face unlocking and more! Will update this tomorrow when i can! The names to be rumored as per what the IOS11 beta has shown and also some of the features! Again i will try and update the thread tomorrow when i can! 

 


1). Once Rogers has announce when they will add the Apple iPhone 8 / 8+ and iPhone X to the reservation list & the day comes, sign into your My Rogers account - Product & Services – Wireless & you will see a Red wording saying “Device Reservation" on the main page. Click that & it will take you to the page. Once there you will need to pick which device you want, iPhone 8 Black and what other colors they may release it on. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues .

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.
- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.
- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.
- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online.


2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.


3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do remember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level on the account but some stores will decline it.


For frequently asked questions about the Rogers Reservation System, please click here Rogers Reservation FAQ


4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues / confuses about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

 

5). They also started last year a pre ordering system done online being charged on your CC ( Credit card) imminently and having the device shipped to your home instead. Last year with the iPhone 7 / 7 Plus the ones that picked this way got it the day of launch or day after launch but only a few did. Not everyone.  This way is a good way but sadly u do not see any status updates like u do with the reservation system and only get a confirmation email and a shipment email. ( some did not get any email until the unit got shipped with QMS or UPS). Please do remember. Using the SHIP TO HOME option does NOT give u any insight of updates or status. You will only get notified when it ships out. 

Let's make this thread the only thread for the iPhone 8 / 8+ iPhone X  please and if you guys have any questions, don't hesitate to ask me and I'll gladly be able to help!Smiley HappyCat Happy

2,945 REPLIES 2,945

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Meowmix
I'm a Trusted Advisor
Hello @chrisventura

Cancel it once the Rogers one comes to you. Don't cancel before hand just incase.

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

chrisventura
I'm Here A Lot

Awesome, thanks for the insight everyone. Pretty psyched for this one - I have the iPhone 6, and it's on its last legs. 😛

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Dimundz88
I Plan to Stick Around

Hi @Meowmix

 

I thought I would chime in as I have normally done for the last 10 years or so. Sorry I am late to the game. 

 

I am very happy with the 7 I purchased last year at launch but have reserved the X 265gb Silver from Rogers Device Registration (currently 249 open status) and also through Apple (ships 2-3 weeks as I slept through my alarm clock at 3:00am EST and didn't order until 3:09pm on the Apple Store app). 

 

Anyways, for the first time ever I am going to do an upgrade at a shopping mall cell phone kiosk that sells all cell phone providers. 

 

I am getting quoted $130/month with iPhone X for 15gb share everything plan. This is only $20 more a month than I am paying now for my 10gb plan where I own the device and have no tab. Sounds too good to be true but I will see how things go tomorrow. 

 

I will most likely cancel the Rogers Device Registration unit as well as Apple store. 

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Meowmix
I'm a Trusted Advisor
Hello @Dimundz88

Let us know how it goes!! Hopefully that plan price is correct. I have heard some have that price plan so we shall see.

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

cynikalmindset
I Plan to Stick Around

And here I am waiting for my local Rogers store to call and tell me that I can pick up my phones tomorrow...I shoulda done the ship to home dammit lol

 

do ship to store orders ever show up as "Delivered" after the go to "Shipped"?

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Meowmix
I'm a Trusted Advisor
Hello @cynikalmindset

No it would not. The last status is SHIPPED. That's all. You would need to call the store if they haven't called you and check.

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Dimundz88
I Plan to Stick Around

@Meowmix Yes me too! I was unable to 'reserve' the phone from the kiosk last weekend but they said they do not have a waiting list so if they get any extra phones on top of preorders then I am #1 so we'll see, fingers crossed for tomorrow.  Good luck everyone. 

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

chris98
I Plan to Stick Around

Rogers emailed me today billing me for the iPhone x 256gb grey, i picked ship to home. Will i get it tomorrow , i think not since it hasn't shipped yet.

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Meowmix
I'm a Trusted Advisor
Hello @chris98

It will ship either tonight or tomorrow

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Meowmix
I'm a Trusted Advisor
Hello @Dimundz88

I hope you get it!!!!:)

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

chris98
I Plan to Stick Around

i hope so @Meowmix how do you know this? sorry i haven't really been following this thread. Are you an expert in this lol.

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Meowmix
I'm a Trusted Advisor
Hello @chris98

Ben doing these threads for years lol. Of it changed in your account and u checked My Rogers - Device Upgrade and see a new IMEI and new Device balance then it should ship out tonight or tomorrow.

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Arjun873
I Plan to Stick Around

How do you look up the order on rogersdirect? I ordered mine using rogersdirect but I was not told how to check the status of it

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Im a business customer and was in queue 31  from the beginning.  Today i noticed i dropped down to #11.  Someone posted a few hours ago they dropped from 67 to somewhere in the 30's.  This means they dropped over 30 spots whereas I dropped 20?  Makes no sense to me.  Ordered a 256GB Space Grey. 

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

chris98
I Plan to Stick Around
awesome it does say a new imei and device balance awesome. if it ships tomorrow will it be same day delivery forsure?

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

DowntownBen
I Plan to Stick Around

I got an email today saying my order has been escalated.

 

I am using rogers business account, I cannot see what place I am in anymore and I also need to search for my order, it is not under the Order Queue tab.

 

What is going on? I was #16 last time I was able to check

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

oej
I Plan to Stick Around

I'm also a business account customer  and i also checked today i was #21 in que for 256 silver and now i'm 14!

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Jrsmithz
I Plan to Stick Around

Just got off the phone with the rogers store I got it shipped to a ring, they said they have it.

 

So tomorrow, 10am. We'll be all loaded up and ready to go.

 

Kudo's to everyone who's provided even any type of info in this forum, it's really been a team effort the whole way. Thank you! 

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

@DowntownBen

 

Are you in queue for 256g Space Gray?

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

DowntownBen
I Plan to Stick Around

Yes I am 

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

close to GTA or further away?