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Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Meowmix
I'm a Trusted Advisor

Hey everyone!!Smiley Happy

I am posting this now as tomorrow i will be unable to come online due to some family appointments i have Smiley Sad

 

Once again its the time of the year that Apple will be announcing their new iPhone line up. I am happy to announce that iPhone 8 / 8 Plus and iPhone X will be announced tomorrow! As for the specs, They are rumored to be the iPhone X will have a OLED wrap around display near bazel-less and have 3GB of RAM and wireless charging as per the rumors. The iPhone 8 / 8+ will have similar body and display as the iPhone 7 and newer technology such as new camera / Face unlocking and more! Will update this tomorrow when i can! The names to be rumored as per what the IOS11 beta has shown and also some of the features! Again i will try and update the thread tomorrow when i can! 

 


1). Once Rogers has announce when they will add the Apple iPhone 8 / 8+ and iPhone X to the reservation list & the day comes, sign into your My Rogers account - Product & Services – Wireless & you will see a Red wording saying “Device Reservation" on the main page. Click that & it will take you to the page. Once there you will need to pick which device you want, iPhone 8 Black and what other colors they may release it on. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues .

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.
- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.
- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.
- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online.


2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.


3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do remember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level on the account but some stores will decline it.


For frequently asked questions about the Rogers Reservation System, please click here Rogers Reservation FAQ


4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues / confuses about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

 

5). They also started last year a pre ordering system done online being charged on your CC ( Credit card) imminently and having the device shipped to your home instead. Last year with the iPhone 7 / 7 Plus the ones that picked this way got it the day of launch or day after launch but only a few did. Not everyone.  This way is a good way but sadly u do not see any status updates like u do with the reservation system and only get a confirmation email and a shipment email. ( some did not get any email until the unit got shipped with QMS or UPS). Please do remember. Using the SHIP TO HOME option does NOT give u any insight of updates or status. You will only get notified when it ships out. 

Let's make this thread the only thread for the iPhone 8 / 8+ iPhone X  please and if you guys have any questions, don't hesitate to ask me and I'll gladly be able to help!Smiley HappyCat Happy

2,945 REPLIES 2,945

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

enigma4321
I Plan to Stick Around

@nasa25

 

Hope so. last year I had this issue and had to live chat with rogers to get the proper tracking number cause they delivered it to the wrong suite in my work building lol! (it was a rogers office.. haha, I'm expecting the same issue this time too)

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

enigma4321
I Plan to Stick Around

@kjoseph 

 

Any Qi standard will do. And no doesn't really matter too much which wireless charger you choose cause they don't have fast wireless charging (like a newer Gen Samsung)

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

nasa25
I'm a Trusted Contributor

@kjoseph

 

I picked up a $19 jettech qi charger for my X.  There's also a $20 anker charger that will work

 

IMO there's no point in getting the $50 plus belkin wireless chargers when the cheaper ones do the trick

 

all of these are on amazon

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

nasa25
I'm a Trusted Contributor

@enigma4321

 

wow I have a minor panic attack just thinking about the possibility of them either delivering a $1500 phone to the wrong address or leaving it on my doorstep lol

 

Good thing UPS doesn't have access to the front door of my condo.  I'll have to pickup at my local UPS store which is more than fine with me.  

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

richelsd
I Plan to Stick Around

HUGE UPDATE!

People who got the text from Rogers last night saying they had theirs shipped, must have their devices arriving at their respective store on Thursday sometime. I just got a phone call from my Rogers store, they told me I would be able to pick it up on Friday and that they open at 8am and I have until the following Monday to pick up the device. It's getting closer.

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

enigma4321
I Plan to Stick Around

@nasa25

 

yup, but thankfully it IS a rogers office haha so its not like they will open it and the device is lost 

 

All I did was prove my name and they gave me the box, I'm sure ill be doing the same with my X

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

enigma4321
I Plan to Stick Around

@richelsd

 

huge update... for some, not others lol

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

digitalpirate
I Plan to Stick Around
@Meowmix You can add it to plans now. I have it on mine for $9 a month. What a godsend.

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Meowmix
I'm a Trusted Advisor
Hello @digitalpirate

Any link? Rogers only offers their own warranty services for $9. Not Apple Care unless otherwise.

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

enigma4321
I Plan to Stick Around

@digitalpirate

 

Do you mean device protection? if so, its 11$ now.. 

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

richelsd
I Plan to Stick Around

Maybe more will get the update as well is what I'm trying to say. Maybe even you will get the call today!

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

enigma4321
I Plan to Stick Around

@richelsd

 

Hope so man!

 

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

kjoseph
I Plan to Stick Around

@nasa25 I just ordered 2 of the Anker ones. One for home and one for work. Thanks for the info!

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

hph198
I'm Here A Lot

I'm in the same boat as the rest of you corporate orders, my order has disappeared from my account but comes up when I search it I'm queue #27 our of 1291 for a Space Grey 256

 

Hoping we get them within the next week. 

 

I actually meant to order a Silver 256 but must have been still half asleep when I ordered. Plan on keeping it sealed and trying to exchange it at a Rogers or Apple store. 

 

Anyone with a Silver 256 want to swap for a Space Grey 256 once they eventually ship?

 

 

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

nasa25
I'm a Trusted Contributor

@kjoseph

 

no worries.  My gf has the anker one for use with her 8 at home (I'll be leeching off that)

 

The jettech is arriving at my work today

 

Anker one works very well (with the 8).  I'll let everyone know how I like the Jettech one, once I have a chance to use it with my X.

 

edit - jet tech charger just arrived

 

I'm going to set it up in my office and daydream about how my shiny new silver X will look perched gloriously on top of it

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Qdriver
I Plan to Stick Around
Just got the phone call from my Rogers location. It’s there and ready for pickup on the 3rd. SO PUMPED !!!

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Meowmix
I'm a Trusted Advisor
Hello @Qdriver

Yay!!

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

nasa25
I'm a Trusted Contributor

Rogers might hate me for this but guys I just want to reiterate

 

Request that your phone be given to you sealed when picking up from the store

 

Once you have the phone, have a seat in the rogers store, unbox the phone, make sure everything is in the box and phone looks in good condition, pop the sim in and make sure everything boots up correctly and then you can leave the store or whatever

 

rogers store employees can manhandle the demo units once they are in.  Don't let them manhandle your phone.  

 

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

enigma4321
I Plan to Stick Around

@nasa25

 

I agree. don't let them handle it, like bending the sim card tray etc

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

digitalpirate
I Plan to Stick Around

@Meowmix @enigma4321 I don't have a link unfortunately, but it was when I was going through the upgrade process. First time seeing it as I only remembered seeing Device Protection for $11/month as well previously.

 

7_FED7_A75_E9_AC_45_C5_B4_BD_12_DB754_C9_B60.jpg

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Meowmix
I'm a Trusted Advisor
Hello @digitalpirate

Can't see the image until they allow it to be posted however I just tried the steps above and doesn't show me anywhere this.

Hmm weird.