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Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Meowmix
I'm a Trusted Advisor

Hey everyone!!Smiley Happy

I am posting this now as tomorrow i will be unable to come online due to some family appointments i have Smiley Sad

 

Once again its the time of the year that Apple will be announcing their new iPhone line up. I am happy to announce that iPhone 8 / 8 Plus and iPhone X will be announced tomorrow! As for the specs, They are rumored to be the iPhone X will have a OLED wrap around display near bazel-less and have 3GB of RAM and wireless charging as per the rumors. The iPhone 8 / 8+ will have similar body and display as the iPhone 7 and newer technology such as new camera / Face unlocking and more! Will update this tomorrow when i can! The names to be rumored as per what the IOS11 beta has shown and also some of the features! Again i will try and update the thread tomorrow when i can! 

 


1). Once Rogers has announce when they will add the Apple iPhone 8 / 8+ and iPhone X to the reservation list & the day comes, sign into your My Rogers account - Product & Services – Wireless & you will see a Red wording saying “Device Reservation" on the main page. Click that & it will take you to the page. Once there you will need to pick which device you want, iPhone 8 Black and what other colors they may release it on. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues .

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.
- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.
- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.
- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online.


2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.


3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do remember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level on the account but some stores will decline it.


For frequently asked questions about the Rogers Reservation System, please click here Rogers Reservation FAQ


4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues / confuses about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

 

5). They also started last year a pre ordering system done online being charged on your CC ( Credit card) imminently and having the device shipped to your home instead. Last year with the iPhone 7 / 7 Plus the ones that picked this way got it the day of launch or day after launch but only a few did. Not everyone.  This way is a good way but sadly u do not see any status updates like u do with the reservation system and only get a confirmation email and a shipment email. ( some did not get any email until the unit got shipped with QMS or UPS). Please do remember. Using the SHIP TO HOME option does NOT give u any insight of updates or status. You will only get notified when it ships out. 

Let's make this thread the only thread for the iPhone 8 / 8+ iPhone X  please and if you guys have any questions, don't hesitate to ask me and I'll gladly be able to help!Smiley HappyCat Happy

2,945 REPLIES 2,945

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

lmsmith
I Plan to Stick Around
Was #53 then 51 for a 256g Silver. Just shipped to Surrey, BC.

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

richelsd
I Plan to Stick Around
@Th1ef Shipped and in Manitoba.

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Shujaz
I Plan to Stick Around

Was #111 for 256GB Silver, just shipped in Manitoba.

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

ragu13
I Plan to Stick Around

@enigma4321

 

That is a sick price for a plan...I also have a legacy plan and pay 95 bucks a month but only get 10GB with it

I may need you to negotiate a new one for me soon!!

 

 

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Cdnaxe
I'm Here A Lot
I was #2 for 64gb silver since launch too. Just got shipping confirmation 5 min ago

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

ragu13
I Plan to Stick Around

First time logging in for a couple of days and have a few comments to catch up on

 

@Meowmix Once again, just a wonderful job managing us spoiled brats that can afford a 1500 dollar phone...ah first world issues lol. You never cease to amaze with your patience, I have noticed this year there are a couple of people that have become slightly impatient with your responses...forgive them, they know not what they do, rest assured my good man, the rest of us would go nuts without being able to log in everyday. Even though I ordered directly through Apple this year, I am still greatly appreciative of all you do

 

@McBoober I spoke to a Rogers and Apple representative today and the gang seems to be correct on the model number issue...the A1865 CDMA/GSM version is not available in Canada. There are not a lot of CDMA networks in major areas of the world actually from what they told me (Verizon and Sprint in USA use them however) I do agree that it would be better to have it so you have a greater option, however, be safe in knowing the GSM is the more widely used network worldwide

 

To all of you IN PROGRESS, SHIPPING and even OPEN...a huge congratulations, launch is upon us and the 2017 Apple show is almost over, time to start prepping for 2018!!! iPhone XS? iPhone XX? iPhone 9?

 

 

 

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Jagjot
I'm Here A Lot

I just logged into my Rogers Direct account to see if my spot on the reservation list changed at all and my order is completely gone. All it says is "No order found." Has this happened to anybody else with a business plan or is it just me? I'm praying it's just a glitch and it'll be fixed soon. I'll give it until tomorrow morning to see if it get's resolved otherwise I'm gonna have to call them and find out what's going on. Wish me luck!

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!


@Jagjot wrote:

I just logged into my Rogers Direct account to see if my spot on the reservation list changed at all and my order is completely gone. All it says is "No order found." Has this happened to anybody else with a business plan or is it just me? I'm praying it's just a glitch and it'll be fixed soon. I'll give it until tomorrow morning to see if it get's resolved otherwise I'm gonna have to call them and find out what's going on. Wish me luck!


I saw the same thing and panicked. 🙂 But if you search for your order with the order number in the email you received it should come up.  I’m hoping this is happening because it’s moving to activation (and eventually shipped).

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

@Birdie11

 

Thanks for the response. I just searched for my order using the Order ID and I found it but it's weird that it just disappeared from where it used to be. I'm also hoping it's a good sign but I'm gonna try calling them tomorrow anyway and make sure everything's alright. I'll post an update after I'm done talking to them just in case anybody's wondering the same thing.

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

spikelev
I Plan to Stick Around

the same thing happened to me thankfully this is a site wide procedure I panniced

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

AJ7777
I Plan to Stick Around

JUST SHIPPED     #9 for Grey256gb   Abbotsford BC 

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

I wouldn’t change your plan. I would like to sell my iPhone x 256 grey if you want it sooner. Mines shipping to my home. I’m in Stoney Creek and work in Oakville. email me if you’re interested or anyone else jmfk13@hotmail.com

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

mwahidullah
I Plan to Stick Around
For all who ordered through Bestbuy

I just checked bestbuy pre order page and it says

“Prices advertised are for new in-store activation only. Excludes upgrades and renewals”

Does it mean for new customer/ line only? Can someone pls clarify?

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Meowmix
I'm a Trusted Advisor
Hello @mwahidullah


You should be able to do in store renewals. We always did.

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

smrtnz0012
I Plan to Stick Around
Hey @Th1ef,
Definitely something wrong with the pre order system. I was # 32 for the same model and I'm now #2 and still open. Many people with much higher original pre order numbers have gone to progress already a few days ago. I don't get it.

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

asdsadad
I'm Here A Lot
For those who have experience on this. I have an existing line but do not want to change my plan. So I plan to buy it no term/outright. Will they require me to sign up for a new line first just for this? Or can I buy it without getting a new line?

Just so I know what to do when I pick up.

https://www.rogers.com/customer/support/article/use-the-rogers-reservation-system

Base on this, I can get it on no term pricing but does that mean I still have to get a new line?

Thanks

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

S-D
I Plan to Stick Around
I’m on business and just checked this morning and it said no orders found!? But I did a search with my order number and name and it showed up. Maybe a glitch

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

tonyf536
I Plan to Stick Around
Everyone with a business account seems to be in this situation. Anyone experience this in previous years?

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Th1ef
I Plan to Stick Around

@smrtnz0012i've shipped now.. must have happened in the night

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Th1ef
I Plan to Stick Around

 @asdsadad I think you just tell them you want to put it under one of your accounts and you pay full cost at the store..

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Meowmix
I'm a Trusted Advisor
Hello @asdsadad

Tell them that you want to pay it out in full. If the ask u to put it on a contract then just add it on ur existing one and pay it all off