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Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Meowmix
I'm a Trusted Advisor

Hey everyone!!Smiley Happy

I am posting this now as tomorrow i will be unable to come online due to some family appointments i have Smiley Sad

 

Once again its the time of the year that Apple will be announcing their new iPhone line up. I am happy to announce that iPhone 8 / 8 Plus and iPhone X will be announced tomorrow! As for the specs, They are rumored to be the iPhone X will have a OLED wrap around display near bazel-less and have 3GB of RAM and wireless charging as per the rumors. The iPhone 8 / 8+ will have similar body and display as the iPhone 7 and newer technology such as new camera / Face unlocking and more! Will update this tomorrow when i can! The names to be rumored as per what the IOS11 beta has shown and also some of the features! Again i will try and update the thread tomorrow when i can! 

 


1). Once Rogers has announce when they will add the Apple iPhone 8 / 8+ and iPhone X to the reservation list & the day comes, sign into your My Rogers account - Product & Services – Wireless & you will see a Red wording saying “Device Reservation" on the main page. Click that & it will take you to the page. Once there you will need to pick which device you want, iPhone 8 Black and what other colors they may release it on. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues .

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.
- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.
- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.
- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online.


2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.


3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do remember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level on the account but some stores will decline it.


For frequently asked questions about the Rogers Reservation System, please click here Rogers Reservation FAQ


4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues / confuses about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

 

5). They also started last year a pre ordering system done online being charged on your CC ( Credit card) imminently and having the device shipped to your home instead. Last year with the iPhone 7 / 7 Plus the ones that picked this way got it the day of launch or day after launch but only a few did. Not everyone.  This way is a good way but sadly u do not see any status updates like u do with the reservation system and only get a confirmation email and a shipment email. ( some did not get any email until the unit got shipped with QMS or UPS). Please do remember. Using the SHIP TO HOME option does NOT give u any insight of updates or status. You will only get notified when it ships out. 

Let's make this thread the only thread for the iPhone 8 / 8+ iPhone X  please and if you guys have any questions, don't hesitate to ask me and I'll gladly be able to help!Smiley HappyCat Happy

2,945 REPLIES 2,945

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Meowmix
I'm a Trusted Advisor
Hello @griever92

On the phone with a senior advisor with Apple and they verified it's the A1901 model. That's made for Canada. The other mode is made for carriers with CDMA.

So you can walk out without a phone but guarantee you that you won't get that model. Goodluck.

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Chubbychicken
I've Been Here Awhile

Just got shipping email! I was #5 for 256gb silver.

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Meowmix
I'm a Trusted Advisor
Hello @Chubbychicken

Yay!

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

NorkentFTW
I Plan to Stick Around

256 GB silver shipped to store (was mid-20s in the line). A big thanks to meowmix and other folks that were updating on this forum. The Rogers reservation system has a lot of room for improvement in organization and communication and am quite confident I wouldn't have been in on this first wave (dare I hope launch day?) of shipments without this forum!

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

amurr
I'm Here A Lot

@amurr wrote:

I ordered my 64GB silver at 5:55EST. I decided to have it shipped to home as they said it would be faster.. Does anyone have any idea if I should receive it on Friday? I wish Rogers would give us STHers a que number !


@Meowmix any idea?

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

jorjel
I Plan to Stick Around

#65 in line for the grey 64Gb, no shipping yet (QC, Montreal area).

Now I wonder why I haven't picked the 256 😞

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Meowmix
I'm a Trusted Advisor
Hello @amurr

Honestly I would see yours being shipped out thrusday night or Friday for same day delivery.

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

nat12345
I Plan to Stick Around

Thank you @Jagjot @DBoysGirl @tonyf536 I finally managed to get it. Im order number 31 & 43 and status is in In Progress (pre fufillment) but has been since I placed the order. Any update on your orders? Seems normal customers are starting to get shipping notificationns

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

S-D
I Plan to Stick Around
Any business/corporate customers change status from ore fulfillment?

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

dg123
I'm Here A Lot
I was #1 for a 256 silver but still no shipping 😧

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

@nat12345, not yet. But I also have this shipping within the GTA so I am not expecting an email/status change until tomorrow at the earliest.

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

nasa25
I'm a Trusted Contributor
@amurr do you see the new device as added to your account yet?

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Kbassi1
I'm Here A Lot
#6 and #15 for a 64GB grey and no shipping status yet 😞

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

abrarhaq
I Plan to Stick Around
Got my shipment email (#18 grey -> GTA)

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

NorkentFTW
I Plan to Stick Around

FWIW no sign of my device in MyRogers for my to-store Shipped phone except that the $40 charge has now hit my balance. Still the only place to see info is through the separate Reservation link, or the shipping notification email that was sent out this evening. Guessing nothing on that end until its activated in-store not that it really matters at this point. 

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

enigma4321
I Plan to Stick Around

@griever92

 

Ah, I might have missed that if you had mentioned it. Now I understand why.. ya you wont have a choice but to buy off ebay or similar I think

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

enigma4321
I Plan to Stick Around

@jorjelexact same here lol

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

enigma4321
I Plan to Stick Around

@dg123

 

Wont matter, you will get yours launch day as well.. Rogers system isn't sending notices in the proper order

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

nasa25
I'm a Trusted Contributor

@NorkentFTW

 

You won’t see the phone tagged to your account until you upgrade in store. Reservation just holds the device as you haven’t yet agreed to purchase it. 

 

ship to home orders already have received authorization to add the device to the customer account and charge the account. So the device will be activated and added to the account prior to shipment. 

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

arewhyehen
I Plan to Stick Around
A few questions for you. Thanks so much for all the help.

1) I preordered 256gb Grey. I was 246 in line and now down to 94 after everyone was updated to in progress. Realistically am I looking at a few weeks for the device or probably a month or more? My billing cycle is done in a few days and I would like to make the changes to my plan for then rather than the middle of the month to keep things more smooth. If I'm not likely to get one until December then I'll hold off.

2) I currently pay $50/month for 2gb data and Canada wide calling, etc. The Rogers site says that same plan costs $100/month under premium tab. So if I understand correctly, I am paying $999 for the device up front and $50/month extra ($1200 total) for the phone...so $2200 total for the iPhone? I might just buy this outright..

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

slicecom
I Plan to Stick Around

#20 for 256GB Silver. No sign of shipping yet.