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Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Meowmix
I'm a Trusted Advisor

Hey everyone!!Smiley Happy

I am posting this now as tomorrow i will be unable to come online due to some family appointments i have Smiley Sad

 

Once again its the time of the year that Apple will be announcing their new iPhone line up. I am happy to announce that iPhone 8 / 8 Plus and iPhone X will be announced tomorrow! As for the specs, They are rumored to be the iPhone X will have a OLED wrap around display near bazel-less and have 3GB of RAM and wireless charging as per the rumors. The iPhone 8 / 8+ will have similar body and display as the iPhone 7 and newer technology such as new camera / Face unlocking and more! Will update this tomorrow when i can! The names to be rumored as per what the IOS11 beta has shown and also some of the features! Again i will try and update the thread tomorrow when i can! 

 


1). Once Rogers has announce when they will add the Apple iPhone 8 / 8+ and iPhone X to the reservation list & the day comes, sign into your My Rogers account - Product & Services – Wireless & you will see a Red wording saying “Device Reservation" on the main page. Click that & it will take you to the page. Once there you will need to pick which device you want, iPhone 8 Black and what other colors they may release it on. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues .

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.
- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.
- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.
- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online.


2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.


3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do remember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level on the account but some stores will decline it.


For frequently asked questions about the Rogers Reservation System, please click here Rogers Reservation FAQ


4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues / confuses about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

 

5). They also started last year a pre ordering system done online being charged on your CC ( Credit card) imminently and having the device shipped to your home instead. Last year with the iPhone 7 / 7 Plus the ones that picked this way got it the day of launch or day after launch but only a few did. Not everyone.  This way is a good way but sadly u do not see any status updates like u do with the reservation system and only get a confirmation email and a shipment email. ( some did not get any email until the unit got shipped with QMS or UPS). Please do remember. Using the SHIP TO HOME option does NOT give u any insight of updates or status. You will only get notified when it ships out. 

Let's make this thread the only thread for the iPhone 8 / 8+ iPhone X  please and if you guys have any questions, don't hesitate to ask me and I'll gladly be able to help!Smiley HappyCat Happy

2,945 REPLIES 2,945

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

le_caviste
I've Been Here Awhile

Must be a lot of happy people this morning. cause i went from #302 to #40 for a 64gb Space Grey. This means 262 people got it at lunch for this model....also means i should not have to wait too long lol

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

cordawg92
I've Been Here Awhile

As someone who has a pre-order for a business account, does anyone know what the status updates look like after "In Progress(Pre-Fulfillment)"? I'm at 93 / 737 for a Space Grey 64GB but I haven't seen too many users with business accounts around here.

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

yakmar
I've Been Here Awhile

@Meowmix Hey, thanks for the welcome. I've been lurking this thread since you started it. Answered a TON of questions i had about this process.

 

Thanks for everything you're doing and the late nights.

 

Cheers,

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

slicecom
I Plan to Stick Around

Does anyone know if Rogers will force me to upgrade to a currently in-market plan when I pick up my iPhone X? I have the ShareEverything+ 7GB-No Tab plan that was available maybe 2 months ago, it was a 5GB +2GB bonus plan I believe. It's no longer available. Will I be able to keep that plan and add a tab? or will I have to switch to the currently in-market 6GB plan?

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Meowmix
I'm a Trusted Advisor
Hello @slicecom

It would be best to call in and speak to them about it. They can give u a answer on it. I don't believe they can however thay can change.

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Meowmix
I'm a Trusted Advisor
Hello @cordawg92

In progress (Pre fulfillment)
In Progress ( Activation)
In Progress ( Finalization)
In progress (Shipped / Closed)
Cancelled - Cancelled.

Those are the actual statues for business / corporate reservations.

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Hi @cordawg92,

 

Check out this link below.  Business reservation statuses are on page 2.

 

https://reservebusinessdevice.ca/FAQ/ReservationSystemFAQs.pdf

 

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

tpaglia
I Plan to Stick Around

Does anyone know if I can "upgrade" my phone still if I reserved an iPhone for a new line?

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Jagjot
I'm Here A Lot

I just noticed that someone said they ordered a 64GB Space Gray and that they moved up 262 spots on the reservation list but in the last 24 hours I've moved up 3. I'm on a business plan so I'm guessing that has something to do with it. Can anybody try to break down what's going on? Thanks in advance.

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

tpaglia
I Plan to Stick Around
Business side is always a lot slower

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Meowmix
I'm a Trusted Advisor
Hello @Jagjot

That is correct. Each side has a different que.

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Meowmix
I'm a Trusted Advisor
Hello @tpaglia

I believe you still can!

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Hi @Jagjot,

 

Yes, as we are in the business queue we do not have the same statuses or movement (currently) as the standard queues.  I have slightly moved up 1 here, 2 there etc.  Likely due to people cancelling their reservations.  The last time I ordered for home delivery I received mine within the first week and was #65 originally.

 

Who knows what will happen this time around.

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Meowmix
I'm a Trusted Advisor
Hello @DBoysGirl

Who knows but really they have moved pretty fast lately with business and corporate customers reservations.

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Hi @Meowmix

 

Thanks, fingers crossed!

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

tonyf536
I Plan to Stick Around
Hey Guys,

I have a business account. I was reviewing my pre-order (current status is #4 - In Progress: Pre-Fulfilment). This is for a 64GB iPhone X, but the device price shows $799. Is this correct? I thought upgrade price was $599 for 64GB and $799 for 256GB?

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

kjoseph
I Plan to Stick Around

I actually did the same thing. I just called Apple and they told me that I'm out of luck and will have to pay the full amount.

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Meowmix
I'm a Trusted Advisor
Hello @kjoseph

Hmm that's no good.

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Meowmix
I'm a Trusted Advisor
Hello @tonyf536

Deoends on the plan you have. If you have just a Premium plan ( with no +) then the price is $799.

If you have a Premium Plus (+) plan then it will be $599

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

cici24
I Plan to Stick Around

hey @tonyf536

 

I'm not on the business side but I do know that if you didn't change your plan that you have to pay an extra $200 for the phone, which is what happened to me. 

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Meowmix
I'm a Trusted Advisor
Hello @cici24

That is correct as posted above. I guess Rogers doesn't clerify it alot. That's why many get confused.