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Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Meowmix
I'm a Trusted Advisor

Hey everyone!!Smiley Happy

I am posting this now as tomorrow i will be unable to come online due to some family appointments i have Smiley Sad

 

Once again its the time of the year that Apple will be announcing their new iPhone line up. I am happy to announce that iPhone 8 / 8 Plus and iPhone X will be announced tomorrow! As for the specs, They are rumored to be the iPhone X will have a OLED wrap around display near bazel-less and have 3GB of RAM and wireless charging as per the rumors. The iPhone 8 / 8+ will have similar body and display as the iPhone 7 and newer technology such as new camera / Face unlocking and more! Will update this tomorrow when i can! The names to be rumored as per what the IOS11 beta has shown and also some of the features! Again i will try and update the thread tomorrow when i can! 

 


1). Once Rogers has announce when they will add the Apple iPhone 8 / 8+ and iPhone X to the reservation list & the day comes, sign into your My Rogers account - Product & Services – Wireless & you will see a Red wording saying “Device Reservation" on the main page. Click that & it will take you to the page. Once there you will need to pick which device you want, iPhone 8 Black and what other colors they may release it on. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues .

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.
- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.
- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.
- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online.


2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.


3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do remember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level on the account but some stores will decline it.


For frequently asked questions about the Rogers Reservation System, please click here Rogers Reservation FAQ


4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues / confuses about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

 

5). They also started last year a pre ordering system done online being charged on your CC ( Credit card) imminently and having the device shipped to your home instead. Last year with the iPhone 7 / 7 Plus the ones that picked this way got it the day of launch or day after launch but only a few did. Not everyone.  This way is a good way but sadly u do not see any status updates like u do with the reservation system and only get a confirmation email and a shipment email. ( some did not get any email until the unit got shipped with QMS or UPS). Please do remember. Using the SHIP TO HOME option does NOT give u any insight of updates or status. You will only get notified when it ships out. 

Let's make this thread the only thread for the iPhone 8 / 8+ iPhone X  please and if you guys have any questions, don't hesitate to ask me and I'll gladly be able to help!Smiley HappyCat Happy

2,945 REPLIES 2,945

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

I was in position 94 for a 64gb silver, am now in 14, so I’m hoping that they have processed 80 units with more to go as opposed to they’re only receiving 80.

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

alim_m
I've Been Here Awhile

Hey @Meowmix,

 

Historically did orders process throughout the week or just on the Tuesday before? I am now in position 201 for the 64gb silver 

 

Thanks 

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

jr15
I Plan to Stick Around

Hey @Meowmix

Can I ask you a question? Since I am not changing my plan to the Premium Plus and just taking it at the premium price, that does mean my plan doesn't change at all? Or does the second line(Since the iPhone X will be the second line) have to go up price in order to get the iPhone X. Thanks in advance

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Meowmix
I'm a Trusted Advisor
Hello @Prospect

Yes that is correct.

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Meowmix
I'm a Trusted Advisor
Hello @jr15

You don't have to change the plans. However u will be paying a higher price for the phone.

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

I get 7Gb data.  Yes...when I reserved via update that was the option that showed.  I am sure I checked to remain on the same plan.  

 

I called rogers today and they said that it may be worth paying the extra $200 and have a lower monthly fee.  I have not crunched the numbers to see which is better. 

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Meowmix
I'm a Trusted Advisor
Hello @alim_m

Monday / Tuesday were the days they got IN PROGRESS mode and then shipped out for the reservation to store.

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

writergal8
I Plan to Stick Around

#64 for a 250 Silver and now IN PROGRESS

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Meowmix
I'm a Trusted Advisor
Hello @writergal8

Very nice!!

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

nasa25
I'm a Trusted Contributor
Anyone that ordered via ship to home in the past have any feedback on the timing of when they received their phones relative to those that reserved?

It’d be interesting to know what kind of delay the ship to home would have versus the low reservation numbers that will be able to pickup their phone in store on Friday.

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Meowmix
I'm a Trusted Advisor
Hello @nasa25

You won't get any notification until the day before. That's when u will see thr shipment email.

Again it all depends on stock levels. Putting it this way, not many will get theirs at launch if that's the amount Rogers has only gotten minus putting some. Aside for ship to home orders.

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

ziglaub
I Plan to Stick Around

"in progress" for me really excited, hopefully ill get it on launch day!

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

jdepaola
I've Been Here Awhile

#130 Grey 64Gb in progress and 118 Silver 64Gb moved from 118 to 36 in due

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

griever92
I've Been Here Awhile

#304 grey X256, now 148.

Guess I missed the launch boat 😕

Was hoping Rogers had a bit more of an allotment for launch.

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

jorjel
I Plan to Stick Around
A lot of work from home this Friday :))

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

amurr
I'm Here A Lot

What time did you pre-order at?

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Meowmix
I'm a Trusted Advisor
Hello @griever92

I hope so too. I hope Apple sends them more.

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

nasa25
I'm a Trusted Contributor
Thanks Meowmix.

I know I won’t know until it ships. I guess I was just asking about a general past history of how prompt home orders were to ship relative to reservations that were placed at roughly the same time.

But actually ship to home feels kind of liberating in a weird way lol. I’ll just wait until it shows up and not worry about it. Like the old days when you wouldn’t have status updates and tracking details lol.

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Jrsmithz
I Plan to Stick Around

Interesting to see how each model has dropped. It's early, but it looks like across the board Rogers got less than 200 of each model.

 

To think that they still have online orders, and maybe throw a few in some stores, the rumours of low stock seem to be very true. 

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

chino0331
I Plan to Stick Around

If you have "in progress" right now, does this mean you're getting it on launch day?

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

ziglaub
I Plan to Stick Around

last year i waited 2 weeks from "in progress" to "shipped", hopefully it wont happen to anyone this year!