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Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Meowmix
I'm a Trusted Advisor

Hey everyone!!Smiley Happy

I am posting this now as tomorrow i will be unable to come online due to some family appointments i have Smiley Sad

 

Once again its the time of the year that Apple will be announcing their new iPhone line up. I am happy to announce that iPhone 8 / 8 Plus and iPhone X will be announced tomorrow! As for the specs, They are rumored to be the iPhone X will have a OLED wrap around display near bazel-less and have 3GB of RAM and wireless charging as per the rumors. The iPhone 8 / 8+ will have similar body and display as the iPhone 7 and newer technology such as new camera / Face unlocking and more! Will update this tomorrow when i can! The names to be rumored as per what the IOS11 beta has shown and also some of the features! Again i will try and update the thread tomorrow when i can! 

 


1). Once Rogers has announce when they will add the Apple iPhone 8 / 8+ and iPhone X to the reservation list & the day comes, sign into your My Rogers account - Product & Services – Wireless & you will see a Red wording saying “Device Reservation" on the main page. Click that & it will take you to the page. Once there you will need to pick which device you want, iPhone 8 Black and what other colors they may release it on. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues .

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.
- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.
- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.
- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online.


2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.


3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do remember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level on the account but some stores will decline it.


For frequently asked questions about the Rogers Reservation System, please click here Rogers Reservation FAQ


4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues / confuses about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

 

5). They also started last year a pre ordering system done online being charged on your CC ( Credit card) imminently and having the device shipped to your home instead. Last year with the iPhone 7 / 7 Plus the ones that picked this way got it the day of launch or day after launch but only a few did. Not everyone.  This way is a good way but sadly u do not see any status updates like u do with the reservation system and only get a confirmation email and a shipment email. ( some did not get any email until the unit got shipped with QMS or UPS). Please do remember. Using the SHIP TO HOME option does NOT give u any insight of updates or status. You will only get notified when it ships out. 

Let's make this thread the only thread for the iPhone 8 / 8+ iPhone X  please and if you guys have any questions, don't hesitate to ask me and I'll gladly be able to help!Smiley HappyCat Happy

2,945 REPLIES 2,945

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Meowmix
I'm a Trusted Advisor
Hello @seadooxp30

You call Rogers on December 1st and they will unlock your device for free with Rogers. Any device that is purchased after December 1st will be unlocked immediately after purchase on contract or outright.

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

enigma4321
I Plan to Stick Around

@Meowmix

 

You explained it better 😛

but yes this is the case! So much better now, thank you CRTC!

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Aperrotta
I Plan to Stick Around

I am in the same shoes I am number 4 and number 9 and ordered on rogersdirect.ca, I spoke with Rogers via online chat after ordering and the email that will be sent in 24 hours will provide us a status update on our orders.

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Rainforest99
I Plan to Stick Around
@Meowmix

Do you know when Rogers usually begins shipping corporate devices? I’m #12 in the queue for iPhone X.

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Meowmix
I'm a Trusted Advisor
Hello @Rainforest99

Most likely the day of launch. Sometimes it will. Ship a day before for launch.

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

ziglaub
I Plan to Stick Around

@Meowmix

 

So what is the maximum number that for sure receive it on launch day if all numbers before receive it as well?

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

seadooxp30
I'm a Reliable Contributor

@Meowmix wrote:
Hello @seadooxp30

You call Rogers on December 1st and they will unlock your device for free with Rogers. Any device that is purchased after December 1st will be unlocked immediately after purchase on contract or outright.

Thank you!

You just saved me $50 🙂

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

jillzzzy77
I Plan to Stick Around

6:59 a.m.  I get falling asleep waiting for it to work 😞 I am number 173 64 silver

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Meowmix
I'm a Trusted Advisor
Hello @ziglaub

Be patient. It all depends. No one for sure can give u a exact answer. It all depends how many units once again Apple sent.

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

sauhammud
I've Been Around

Got a confirmation that I reserved the iPhone X and that I am number 82 in line. However, there is no email that was sent to my email address,as indicated in the confirmation. I check My Rogers account and I can't find anywhere it indicates that I reserved it. I have a picture of the confirmation. Any clue what's happening?

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Had alarm set for 5:45 to wake up for the 6am reserve. Decided to check right away and wham #22. Glad I didn’t wait until 6!
So stoked!

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Hey I’m #82 as well!!! It must be a different list for each type of phone. I picked the 256gb Space Grey. Which one did you get?

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

MandaLoo85
I've Been Here Awhile
Ive come to realize that chatting with Roger reps you never get the same answers. You ask a question one day and get an answer and then the next day you ask the same question and get a different answer. Very frustrating! Just needed to vent! With that being said I am looking forward to my X showing up. #5 for a silver 256 gb.

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

ragu13
I Plan to Stick Around

@sauhammud

 

If you log back into your account and try and begin to reserve another device, it should show on that page your device reservation and what queue number you are if it was done properly

 

my page has 6 cancellations on it after testing the waters this morn8ng lol

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

babie_giirl
I'm Here A Lot

I did a device registration 2 ways this morning. Only the first one I did showed up when I tried to reserve another device. I am number 276. The second one I did doesn't show up but when I click the link on the bottom of the email it shows as being an open reservation and number 110. I know you're only supposed to be allowed one device per account so I'm curious if I should cancel the second reservation that didn't show up under my account or to just leave it alone and see if Rogers will automatically cancel the second one. I like being number 110 over 276 but I'm not sure that is even correct. lol

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Meowmix
I'm a Trusted Advisor
Hello @Pilotbby

Yes it's a different que system for each color, GB and model.

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Meowmix
I'm a Trusted Advisor
Hey guys!

IPhone X 256GB is selling for $5,000 on eBay Canada LOL. This is getting ridiculous.

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

how do you find your number? I thought the number was per store as I'm 20 and was 15 minutes late. 

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Meowmix
I'm a Trusted Advisor
Hello @jameslavis

Its Canada wide... Not store wide.. You go back into My Rogers - Device Upgrade ( or Device Reservation) and should be there.

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

conman31
I'm Here A Lot

Where do you go to see where you are in line? I haven't received anything and I can't see anything on my account.

I did get a receipt emailed and a couple other emails about the changes to my account. But if I go to my account, nothing there about a new phone. It would also let me reserve another phone if I wanted to.

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Meowmix
I'm a Trusted Advisor
Hello @conman31

Did u do a ship to home order? If so again u wont see any status or number.