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Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Meowmix
I'm a Trusted Advisor

Hey everyone!!Smiley Happy

I am posting this now as tomorrow i will be unable to come online due to some family appointments i have Smiley Sad

 

Once again its the time of the year that Apple will be announcing their new iPhone line up. I am happy to announce that iPhone 8 / 8 Plus and iPhone X will be announced tomorrow! As for the specs, They are rumored to be the iPhone X will have a OLED wrap around display near bazel-less and have 3GB of RAM and wireless charging as per the rumors. The iPhone 8 / 8+ will have similar body and display as the iPhone 7 and newer technology such as new camera / Face unlocking and more! Will update this tomorrow when i can! The names to be rumored as per what the IOS11 beta has shown and also some of the features! Again i will try and update the thread tomorrow when i can! 

 


1). Once Rogers has announce when they will add the Apple iPhone 8 / 8+ and iPhone X to the reservation list & the day comes, sign into your My Rogers account - Product & Services – Wireless & you will see a Red wording saying “Device Reservation" on the main page. Click that & it will take you to the page. Once there you will need to pick which device you want, iPhone 8 Black and what other colors they may release it on. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues .

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.
- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.
- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.
- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online.


2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.


3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do remember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level on the account but some stores will decline it.


For frequently asked questions about the Rogers Reservation System, please click here Rogers Reservation FAQ


4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues / confuses about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

 

5). They also started last year a pre ordering system done online being charged on your CC ( Credit card) imminently and having the device shipped to your home instead. Last year with the iPhone 7 / 7 Plus the ones that picked this way got it the day of launch or day after launch but only a few did. Not everyone.  This way is a good way but sadly u do not see any status updates like u do with the reservation system and only get a confirmation email and a shipment email. ( some did not get any email until the unit got shipped with QMS or UPS). Please do remember. Using the SHIP TO HOME option does NOT give u any insight of updates or status. You will only get notified when it ships out. 

Let's make this thread the only thread for the iPhone 8 / 8+ iPhone X  please and if you guys have any questions, don't hesitate to ask me and I'll gladly be able to help!Smiley HappyCat Happy

2,945 REPLIES 2,945

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Meowmix
I'm a Trusted Advisor
Hello @jameslavis

Its Canada wide. Not store based. Most of this information can be found on page 1, post 1 of this thread

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

#47 got it finally thanks for the thread.....

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

NorkentFTW
I Plan to Stick Around

Finally got it through the upgrade screen. Tried paying right away to get it the fastest (on the advice of the message on the screen) and all it did was redirect to a different screen that no longer had the X on it. In stead chose to pick up at a store and it worked. Yikes, Rogers folks need to test these things days in advance. 

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

davidhaas
I Plan to Stick Around

@NorkentFTW Try using Chrome. Safari was not showing the phone numbers for me earlier.

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Meowmix
I'm a Trusted Advisor
Hello @ravi_sakic

Yes that is the correct method we all have been saying.

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

gcooldude
I Plan to Stick Around

So do you think they would charge the full amount on the in Apple store pick up and refund the difference? Or would they just charge me the $799+ taxes? Would be strange if they charged me even before picking up the phone at the Apple Store. I also reserved through Best Buy as a back up. 

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Meowmix
I'm a Trusted Advisor
Hello @NorkentFTW

Just to clear this up. Paying now won't get if faster to u vs the reservation system.. The only difference is that u don't need to go to a store and pick up the phone and sign a papers. It will ship to ur home instead. It won't make the shipment faster. I have explained this on about 4 different reservations threads as well. They need to change the wording.

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

ravi_sakic
I Plan to Stick Around
i didnt do anything that quick... i was late to the game.. how did i get 2?? i said pick up in store

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Jrsmithz
I Plan to Stick Around

Wow. I guess I beat the rush checking on here first. #56 for IX64 Space Grey. Insane. Thanks for the heads up, and to people who jumped on before 6. No guarantees, but it's looking pretty good for us. lol

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

ragu13
I Plan to Stick Around

So apparently the go live Time was 530 or so???

 

well I guess the early bird gets the worm lol

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Meowmix
I'm a Trusted Advisor
Hello @ravi_sakic

You most likely got lucky and got that number. Ship to store shows u the # and status. Ship to home doesn't.

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

abrarhaq
I Plan to Stick Around

I just realized i ordered the phone under my secondary line (wife's number) . I hope that won't be a problem when doing the actual upgrade in store under my number.

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

davidhaas
I Plan to Stick Around

@ravi_sakic What time did you get your email confirmation? I'm in position 3 and I got the email at 3:35 AM MST

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Meowmix
I'm a Trusted Advisor
Hello @ragu13

Yeah very strange how it randomly opened at 5:30am EST. However it opened and we are set!

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Maxliv
I've Been Here Awhile
Just reserved X 256 silver, position 35!

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

alex4445273
I've Been Here Awhile

how many iphones does each store get?

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Meowmix
I'm a Trusted Advisor
Hello @abrarhaq

You won't! Just tell them u want to do the upgrade on your account and u did a mistake and reserved it under her name. They will do it for u!

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

ravi_sakic
I Plan to Stick Around
its currently 6:04 EST (ottawa) and my email says i got it at 9:50? prob some random hotmail time code..

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Meowmix
I'm a Trusted Advisor
Hello @alex4445273

Thats a answer you won't get correct. Some stores get nothing. Some stores get a hand full and some stores only get 1 of each.

So it all depends.

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

gcooldude
I Plan to Stick Around

So do you think they'll just charge me the 799 when I pick it up at the Apple Store? I've never done this option in the past.

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Meowmix
I'm a Trusted Advisor
Hello @gcooldude

Yes they will charge u the amount.