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Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Meowmix
I'm a Trusted Advisor

Hey everyone!!Smiley Happy

I am posting this now as tomorrow i will be unable to come online due to some family appointments i have Smiley Sad

 

Once again its the time of the year that Apple will be announcing their new iPhone line up. I am happy to announce that iPhone 8 / 8 Plus and iPhone X will be announced tomorrow! As for the specs, They are rumored to be the iPhone X will have a OLED wrap around display near bazel-less and have 3GB of RAM and wireless charging as per the rumors. The iPhone 8 / 8+ will have similar body and display as the iPhone 7 and newer technology such as new camera / Face unlocking and more! Will update this tomorrow when i can! The names to be rumored as per what the IOS11 beta has shown and also some of the features! Again i will try and update the thread tomorrow when i can! 

 


1). Once Rogers has announce when they will add the Apple iPhone 8 / 8+ and iPhone X to the reservation list & the day comes, sign into your My Rogers account - Product & Services – Wireless & you will see a Red wording saying “Device Reservation" on the main page. Click that & it will take you to the page. Once there you will need to pick which device you want, iPhone 8 Black and what other colors they may release it on. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues .

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.
- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.
- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.
- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online.


2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.


3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do remember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level on the account but some stores will decline it.


For frequently asked questions about the Rogers Reservation System, please click here Rogers Reservation FAQ


4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues / confuses about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

 

5). They also started last year a pre ordering system done online being charged on your CC ( Credit card) imminently and having the device shipped to your home instead. Last year with the iPhone 7 / 7 Plus the ones that picked this way got it the day of launch or day after launch but only a few did. Not everyone.  This way is a good way but sadly u do not see any status updates like u do with the reservation system and only get a confirmation email and a shipment email. ( some did not get any email until the unit got shipped with QMS or UPS). Please do remember. Using the SHIP TO HOME option does NOT give u any insight of updates or status. You will only get notified when it ships out. 

Let's make this thread the only thread for the iPhone 8 / 8+ iPhone X  please and if you guys have any questions, don't hesitate to ask me and I'll gladly be able to help!Smiley HappyCat Happy

2,945 REPLIES 2,945

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Th1ef
I Plan to Stick Around

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Meowmix
I'm a Trusted Advisor
Hello @AJ7777

It all depends on how many units Rogers gets from Apple and how many units they put aside for the pre orders.

Again this is a stock issue with Apple, not Rogers. Rogers doesn't control what Apple sends them.

If they only get let's say 1,000 devices in for launch (Apple will keep 80% of the stock for them selfs anyways) they have to allocate that stock between business and corporate customers, stores, reservations, pre orders and call centers.

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

pjkropf
I Plan to Stick Around

Position #8 for 256GB Silver

 

Also ordered through Apple at 3am but was already at 2-3weeks so will see which comes in first!


@AJ7777 wrote:

What are the chances of getting the phone on Nov 3 ? How many Open positions will get their phone on day 1 ? 


 

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

nasa25
I'm a Trusted Contributor
The X still isn’t showing under ‘upgrade’

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Meowmix
I'm a Trusted Advisor

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Meowmix
I'm a Trusted Advisor
Hello @nasa25

Some in BC are reporting that they don't see it either. Seems really weird that some of us can see it but some can't.

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Qdriver
I Plan to Stick Around

its all good MeowMix. just got number 29 for a 64 space grey.

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Meowmix
I'm a Trusted Advisor
Hello @Qdriver

Glad to hear! 🙂

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

NorkentFTW
I Plan to Stick Around

that link hates me. Doesn't give the option to select my phone number from the dropdown and when I follow the process and click reserve I dead end in an error

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

063945711
I Plan to Stick Around

Once the device is shipped to the store ready for pickup, will rogers contact us through email on when we can pick up our device?

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

nasa25
I'm a Trusted Contributor
Meow I see the reservations with ISPU are up but the upgrade option with ship to home isn’t

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Meowmix
I'm a Trusted Advisor
Hello @NorkentFTW

It hates me to as it shows the same lol.

Try going to the My Rogers - My Device - Upgrade Device and see if u see the iPhone X there for pre order.

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Meowmix
I'm a Trusted Advisor
Hello @063945711

They will contact you via calling you. So the number that is listed on the account for the reservation is what they will call and let u know.

There are times reps haven't called so u might want to call to make sure.

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Meowmix
I'm a Trusted Advisor
Hello @nasa25

Mine shows both. Hmm. I am able to do ship to home order.

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

NorkentFTW
I Plan to Stick Around

No iPhone x option available in the upgrade screen either. So basically for some nondescript reason the Rogers system seems to randomly be deciding who gets the opportunity and who doesn't.

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

AJ7777
I Plan to Stick Around
Thanks for the info. Reserved mine at position "9"

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

nasa25
I'm a Trusted Contributor
Can you post a link to the ship to home?

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Meowmix
I'm a Trusted Advisor
Hello @AJ7777

Remember it's showing on Rogers " Ships in 2+ weeks" so that also means that it could be delayed even for the reservations ones.

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Meowmix
I'm a Trusted Advisor
Hello @nasa25

Go into My Rogers - Upgrade my device - IPhone X PRE ORDER and it should give u a small screen to either pick ship to home or reserve.

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

is position store based?

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

ravi_sakic
I Plan to Stick Around

i got

  • We'll keep you up to date with the status of your order with regular emails. And when your order has shipped, we'll give you a tracking number so you can trace your reservation right to the shop. When your device is ready to be picked up, we'll let you know.
  • You can use your My Rogers account login details to check your reservation status, edit your reservation or reserve a different device.
  • Please note that only the person named on the reservation can pick up the device.
  • Current position in line: 2
  • Status: OPEN

 

 

i went through