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Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Meowmix
I'm a Trusted Advisor

Hey everyone!!Smiley Happy

I am posting this now as tomorrow i will be unable to come online due to some family appointments i have Smiley Sad

 

Once again its the time of the year that Apple will be announcing their new iPhone line up. I am happy to announce that iPhone 8 / 8 Plus and iPhone X will be announced tomorrow! As for the specs, They are rumored to be the iPhone X will have a OLED wrap around display near bazel-less and have 3GB of RAM and wireless charging as per the rumors. The iPhone 8 / 8+ will have similar body and display as the iPhone 7 and newer technology such as new camera / Face unlocking and more! Will update this tomorrow when i can! The names to be rumored as per what the IOS11 beta has shown and also some of the features! Again i will try and update the thread tomorrow when i can! 

 


1). Once Rogers has announce when they will add the Apple iPhone 8 / 8+ and iPhone X to the reservation list & the day comes, sign into your My Rogers account - Product & Services – Wireless & you will see a Red wording saying “Device Reservation" on the main page. Click that & it will take you to the page. Once there you will need to pick which device you want, iPhone 8 Black and what other colors they may release it on. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues .

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.
- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.
- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.
- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online.


2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.


3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do remember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level on the account but some stores will decline it.


For frequently asked questions about the Rogers Reservation System, please click here Rogers Reservation FAQ


4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues / confuses about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

 

5). They also started last year a pre ordering system done online being charged on your CC ( Credit card) imminently and having the device shipped to your home instead. Last year with the iPhone 7 / 7 Plus the ones that picked this way got it the day of launch or day after launch but only a few did. Not everyone.  This way is a good way but sadly u do not see any status updates like u do with the reservation system and only get a confirmation email and a shipment email. ( some did not get any email until the unit got shipped with QMS or UPS). Please do remember. Using the SHIP TO HOME option does NOT give u any insight of updates or status. You will only get notified when it ships out. 

Let's make this thread the only thread for the iPhone 8 / 8+ iPhone X  please and if you guys have any questions, don't hesitate to ask me and I'll gladly be able to help!Smiley HappyCat Happy

2,945 REPLIES 2,945

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Meowmix
I'm a Trusted Advisor
Hello @amy64

It depends on who u talk to with the loyalty department. They will give u a small discount at times.

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Meowmix
I'm a Trusted Advisor
Hello @amy64

Since owning a couple of Android device which have the glass back ( current one S8+) u have to be careful on how u drop it or put it down.

Even with the iPhone 4 when the glass back came out, many complained of it cracking when u put it down and some took videos of it without any dropping.

No it does not. U can charge ur phone wirelessly without taking the case off. Even Otterbox let's u do it.

Please remember that fast charging cable and adapter is not included in the iPhone 8 / 8+ and iPhone X. U need to by it separately. Seems bad for paying alot for a phone and then another amount to use the feature it comes with.

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

KJP15
I've Been Here Awhile
@Meowmix
Thank you!!! And now my final question as i thought i had read this regarding the iphone x - are the sims going to be the same though (ie. can i just pop my iphone 7+ sim into the iphone x), or are they going to be new ones?
If thats the case, what is my roundabout with upgrading another line but then activating it under my number?

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Meowmix
I'm a Trusted Advisor
Hello @KJP15

The iPhone X uses Nano sim cards. The same as the iPhone 7 does. So you will be fine. Just switch ur nano sim card over and should start working!

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Matthewsl
I'm Here A Lot
I preordered the iPhone 8 plus 64 GB in grey around noon on Friday through the ship to home online. It said the device was out of stock when I preordered, does this mean it's on backorder?

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Meowmix
I'm a Trusted Advisor
Hello @Matthewsl

Its because the device is not available yet. So it will show not in stock until the launch day. However they have received your pre order. So no its not in back order. Just shows that because the device is not launched yet.

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

I also have a "Loyalty Plan LGCY Prem Tab" plan for 3 iPhone 6s' and 1 iPhone 6s+ with $600 subsidy each ($500 plus $100 per device instant credit at purchase) when they launched 2 years ago.

 

When I called in now and spoke to retension / customer relations they are saying my plan doesn't qualify and if I'd like to get a premium tab subsidy (~$500) I would have to switch to a new share everything plan.

 

Interestingly enough if I look at my bill 1 year into the plan they added the 'LGCY' bit (previously just called just 'Loyalty Plan - Premium Tab'). To me you having LGCY in your plan name will mean you, like me, cannot qualify for a subsidy unless you change your plan and conveniently for Rogers all of the available plans are more expensive than your LGCY one.

 

Anyway will try to see if I can get somewhere with Retention pre launch and your mileague may vary but for me they just gave me the option to reduce my 3 add-on lines to $35 each (from $55) as the tab expired but the primary cannot be reduced down from $99 (6GB share everything bucket - back when 6GB was considered a lot).

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Meowmix
I'm a Trusted Advisor
Hello @Mark777

Yeah every year they change the plans over and ask u to get the new plans in order to get the phone at a lower price but the plan price it will cost more.

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Gahho
I Plan to Stick Around
I'm at 65/66 for a iPhone 8+ in Gold (256GB). Hopefully I'll be able to pick it up on Friday! Thanks for all the info @Meowmix!

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Nixle32
I Plan to Stick Around

I'm number 6 for a iPhone 8 Plus 64Gb Grey, hopefully for friday, I'm upgrading from a iPhone 6, the X cost is too much for a simple phone.

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Meowmix
I'm a Trusted Advisor
Hello @Gahho

Hopefully u do! 🙂

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Meowmix
I'm a Trusted Advisor
Hello @Nixle32

Great number! You should get it Friday with that number!

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

nasa25
I'm a Trusted Contributor

hey meowmix,

 

not sure if you might know the answer....I reserved a phone under one of my lines (for Friday).  The phone is actually for my girlfriend's account as she is the one upgrading.  Her number will be transferred over to my share everything plan soon but that might not be relevant.

 

Any idea if I'll get hassle going in with her and essentially authorizing the rogers store rep to add the phone onto her account as an upgrade instead of on my account (that had the initial reservation)?

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Meowmix
I'm a Trusted Advisor
Hello @nasa25

She needs to be authorized account holder or a level 1 on her account in order to do so.

All you need to tell the store rep is that it's for your girlfriends account and you reserved it under yours as she didn't know how to do it. I did that last year with my girlfriends account. My account had a issue and we reserved it under hers. The store rep looked at my funny but understood.

You should be fine!

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Jammer005
I Plan to Stick Around

@Mark777

I'm frustrated as well that Rogers has simply turned my account into a 'Legacy' account. When I ordered my 8 on Friday, a screen flashed up and it said my cost was ~$650 (can't recall the exact amount) I was actually frustrated that the inducement wasn't more. So then I called Loyalty who told me to talk to Chat (as they handle the online orders) and after spending hours talking to both departments - they cannot show me any potential invoice, cost or confirmation of that amount. All I received was an email confirming the phone but nothing else. In fact, they now tell me that it will be the full retail amount! So, I'm not sure if there was a glitch in the system Friday morning or if in fact, I will see a slightly reduced cost

But, if there is no inducement as I'm still paying >$300/month for my family plan - then I may need to change providers unless they offer me an in-market plan at an exceptional price. It feels a bit predatory to force me to change plans when I've purchased 6s and other models over the years, like you and usually received ~$20-$25/month x 24 months inducement.

 

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

richelsd
I Plan to Stick Around

A triad of questions:

 

1) What time did the 8's go up for pre orders?

2) What time did the 6+'s go up for pre order? I remember setting my alarm for 2am CST and hit refresh until it became available which wasn't too much past 2am CST

3) What time will X's be coming up for pre order on October 27th?

 

Thanks.

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Meowmix
I'm a Trusted Advisor
Hello @richelsd

1). Just around 6am EST or so.
2). If i remember correctly it was between 6-8am EST. I can't remember but I do remember a iPhone launch being around 8am est so I think it was that one.

3). Unfortunately no one knows. I explained this earlier. It can be between 6-8am EST. There is no set time. Even if Rogers gives a time, it's the system that does it on its own.

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

markiskander
I Plan to Stick Around
@richelsd

It opened at 4:45AM CST
MI

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

richelsd
I Plan to Stick Around
Thanks meow. The 2am pre order was for my apple watch........hahaha...

Thanks for the info.

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Meowmix
I'm a Trusted Advisor
Hello @richelsd

You are welcome!

It opened up around 6am EST last year. I was #3 for that one and I got the email reservation around 6:05am EST.

Either way, we can't base it off of last year's and this years anyways. With the iPhone 6 they opened it up shortly after 3am EST. So there is no set time.

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

richelsd
I Plan to Stick Around
thank you.